PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jiffy Lube and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jiffy Lube
Midas

Jiffy Lube and Midas Overview

Total reviews 348 784
Company responses 0 0
Issues resolved 0 4

Jiffy Lube and Midas Consumer Ratings

Rank
288 out of 1748 in Service Centers and Repairs category
262 out of 1748 in Service Centers and Repairs category
Customer service
199 in category
No votes
Price Affordability
262 in category
No votes
Product or Service Quality
219 in category
No votes
Value for money
213 in category
No votes

Jiffy Lube and Midas Rating Details

Customer service
1.4 (115 reviews)
No votes
Reviewer's quote

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

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This is simply the worst business practice and management I have ever experienced; right from the initial poor quality workmanship to the severe lack of customer service. I visited Midas St. Anne's in Winnipeg, MB in January 2020 for exhaust and muffler work, which I very much regret...

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Price Affordability
1.4 (94 reviews)
No votes
Reviewer's quote

...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

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...I looked up the oil filter and it cost $45! What kind of price is that . Very upset my son works hard for his money and you rip him off!! Never going there again and Ill make sure I share my experience via social media!..

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Product or Service Quality
1.2 (94 reviews)
No votes
Reviewer's quote

... look at it, so I question him on it he replied oh well we mean it should be clean, but no effort was made to offer me that option even do I so the recharging product in their window display. Wiled discussing the service preformed I ask if they lube the chassis he said there machine is broken for a while. I said you don’t have a hand type first he said no but after a few minutes he came back in and found a manual gun...

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...Horrible service and want ANSWERS!!!!..

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Value for money
1.3 (93 reviews)
No votes
Reviewer's quote

I was not given an itemized receipt I was given a register receipt that only showed my money transaction. I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving...

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At this point, im in shock that im paying MORE MONEY and my car is NOT FIXED. Because im an Essential Worker, i lost money for 2 days of work because i had no transportation. I called customer care and the owner, Steve had not called me back after 48 hours, so i called Midas again and informed...

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Jiffy Lube and Midas Pros and Cons

Pros
  • Convenience of location
  • Were nice
  • Usually do a fast service and are courteous
  • It was close by
  • Location
  • I dislike the quality of work provided by their technicians
Cons
  • Poor workmanship
  • Poor customer service
  • Dissatisfied
  • Customer service
  • Poor customer service and the guy lied to us
  • Quality

Jiffy Lube and Midas Most Positive Reviews

Top rated reviews
5

Sharan at the bellevue Location was very helpful

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5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

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5

Earlier post is being resolved. Jiffy lube is reimbursing my repair costs for their error in causing a broken vacuum...

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5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

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Jiffy Lube and Midas Most Critical Reviews

Lowest rated reviews
1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

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1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

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1

Change oil light remained after service. Car Sputtered that day. The next day add oil light came on. That evening fluid...

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1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

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Jiffy Lube and Midas Latest Reviews

Recent published reviews
No votes

Complain my check engine light came on after my oil change and I have a k & n air filter and the technician was messing...

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3

Hi guys. This is to let you know that I received great svc at the Homewood Midas especially by Ronnie the mechanic speci...

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No votes

My son took his car into jiffy lube on 72nd and pacific ave in Tacoma,wa to get a oil change.Mind you the car was...

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1

My daughter brought her car in due to some steering issues and had to have her pump replaced along with some additional...

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Jiffy Lube and Midas Products and Services

Most reviewed product and services
  • Jiffy Lube Oil Change (239 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Vehicle Inspection (8 reviews)
  • Midas Oil Change (125 reviews)
  • Midas Car Repair (92 reviews)
  • Midas Repair (58 reviews)