PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jiffy Lube and Midas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jiffy Lube
Midas

Jiffy Lube and Midas Overview

Total reviews
343
735
Company responses
0
0
Issues resolved
0
4

Jiffy Lube and Midas Consumer Ratings

Rank
282 out of 1707 in Service Centers and Repairs category
255 out of 1707 in Service Centers and Repairs category
Customer service
209 in category
188 in category
Product or Service Quality
233 in category
193 in category
Price Affordability
280 in category
238 in category
Value for money
230 in category
191 in category

Jiffy Lube and Midas Rating Details

Customer service
1.4 (114 reviews)
1.5 (266 reviews)
Reviewer's quote

...Being in customer service for years I was blown away at the lack of caring by this team. We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

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1840 army trail rd Midas customer service and the way they treat folks particularly African American..

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Product or Service Quality
1.2 (93 reviews)
1.5 (234 reviews)
Reviewer's quote

... look at it, so I question him on it he replied oh well we mean it should be clean, but no effort was made to offer me that option even do I so the recharging product in their window display. Wiled discussing the service preformed I ask if they lube the chassis he said there machine is broken for a while. I said you don’t have a hand type first he said no but after a few minutes he came back in and found a manual gun...

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Dear customer service, I took my car to the Glenway Midas Cincinnati, Ohio location to have my brakes looked at. I had my brake light on and had to press down to the floor to break. They sold me $439 in new brake pads and rotors for my car at 66,000 miles, my third set with this car...

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Price Affordability
1.4 (92 reviews)
1.7 (238 reviews)
Reviewer's quote

...I got a $40 oil change for more than double the price and a lot of *** came for free . There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

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...Getting my breaks repaired once, for an absurd price, has caused countless damage on my car, along with lies of what was being fixed, and creating more damage to my car than what was originally there..

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Value for money
1.2 (91 reviews)
1.5 (232 reviews)
Reviewer's quote

I was not given an itemized receipt I was given a register receipt that only showed my money transaction. I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving...

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...Going to sue if I dont get my money back..

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Jiffy Lube and Midas Pros and Cons

Pros
  • Convenience of location
  • Were nice
  • Unsafe
  • Location
  • It was close by
  • Convenience
Cons
  • Poor workmanship
  • Poor customer service
  • Bad sercvice
  • Customer service
  • Overcharging
  • Quality

Jiffy Lube and Midas Most Positive Reviews

Top rated reviews
5

Sharan at the bellevue Location was very helpful

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5

Midas off of Los Osos in OC california rocks, went in for brake job on a Bmw 535i, they were great! Fixed my issues,...

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5

Earlier post is being resolved. Jiffy lube is reimbursing my repair costs for their error in causing a broken vacuum...

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5

On July 2 I brought my car into Midas because of an oil leak. I had just had my car serviced there a week earlier so I...

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Jiffy Lube and Midas Most Critical Reviews

Lowest rated reviews
1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

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1

I took my car their for a dash light they never fixed the problem and really had no clue what they were talking about....

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1

Change oil light remained after service. Car Sputtered that day. The next day add oil light came on. That evening fluid...

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1

So, I visit the local Midas for the first time and asked about an oil change. I was told that I would have to wait an ho...

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Jiffy Lube and Midas Latest Reviews

Recent published reviews
1

The store in Bethel Park PA USED to be good, The last time I took my car in, they messed it up/ Now when the a/c is on,...

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1

Had my vehicle towed to Midas on cause what Gary Auto was charging way to much so I let Midas do it on June 8th and on J...

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1

There people working that have been hired 9 months after n continue to work without being laid off..like i was..i...

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No votes

Good afternoon! I am writing because I recently experienced the worst experience of my life at your Midas Happy Valley...

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Jiffy Lube and Midas Products and Services

Most reviewed product and services
  • Jiffy Lube Oil Change (237 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (13 reviews)
  • Midas Oil Change (125 reviews)
  • Midas Car Repair (84 reviews)
  • Midas Repair (61 reviews)