PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Meineke and Jiffy Lube as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Meineke
Jiffy Lube

Meineke and Jiffy Lube Overview

Total reviews
587
334
Company responses
0
0
Issues resolved
2
0

Meineke was first mentioned on PissedConsumer on Jul 25, 2008 and since then this brand received 587 reviews. It is 253 reviews more than Jiffy Lube received since Oct 31, 2007.

Meineke and Jiffy Lube Consumer Ratings

Rank
269 out of 2660 in Service Centers and Repairs category
267 out of 2660 in Service Centers and Repairs category
Customer service
206 in category
204 in category
Staff
218 in category
235 in category
Product or Service Quality
171 in category
219 in category

According to consumer ratings and reviews, Jiffy Lube ranks 2 points higher in the Service Centers and Repairs category than Meineke. People gave Meineke 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 409 points higher than the worst rated brand in this category. At the same time, Jiffy Lube was rated 1.4 stars for Customer service criterion in this category and it is 411 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Meineke has a higher rating than Jiffy Lube. Regarding Product or Service Quality criterion, consumers gave Meineke 1.5 stars and it is 72% greater than other in category. Jiffy Lube however was rated 1.2 stars and it is 64% greater than other in category.

Meineke and Jiffy Lube Rating Details

Customer service
1.4 (170 reviews)
1.4 (109 reviews)
Reviewer's quote

Meinke charges for charges for unnecessary service and has no regard for its customers whatsoever. Their "customer service" department hasn't returned a single phone call..

Alex D

...There should be no customers going there and a pissed customer group with a WARNING sign out front! John Logsdon..

PissedConsumer1472083
Staff
1.5 (153 reviews)
1.3 (105 reviews)
Reviewer's quote

...I took pictures of what they did - I don't see any where to upload them? The staff was pleasant and attentive, but inept. They need training. And I want my money back, or at least the trailer fixed...

keith

...We are now forced to file an insurance claim due to the incompetence and negligence of the Jiffy Lube staff and Managers. We will never service our cars with this company again!!!!!!!!!!!..

Ricky P
Product or Service Quality
1.5 (139 reviews)
1.2 (90 reviews)
Reviewer's quote

I would like to bring your attention to my experience with Meineke West Chester, PA. I took my car for the simple state inspection. They gave me an estimate of around $1300. Going by Meineke reputation I did not go and inquire anywhere else and on Saturday I left my car for the recommended repairs...

ankur k

I received service there and they did not tighten my lug nuts I lost 5 if them which caused my car to drive terribly. When I called the GM Paul G basically called me a liar and I explained to him that when I went to get my tires in the next day the technician was able to remove the remaining ones...

Elaine M

Meineke and Jiffy Lube Pros and Cons

Pros
  • I dont like this place
  • No pros
  • There are 0 pros
  • Were nice
  • Fast
  • Convenience of location
Cons
  • Poor service
  • Customer service
  • Lied - misrepresentation - customer service
  • Poor workmanship
  • Poor customer service
  • Bad sercvice

Meineke and Jiffy Lube Most Positive Reviews

Top rated reviews
5

After the Nissan Dealership diagnosed $3,000 of urgent repairs, the bulk of which would be the replacement of the...

5

Sharan at the bellevue Location was very helpful

Meineke and Jiffy Lube Most Critical Reviews

Lowest rated reviews
1

I guess according to the “Fool me once/twice” aphorism it should be “Shame on me.” I could say that my relationship with...

1

Took Honda Odyssey to Towson, MD Jiffy Lube for Oil Change. They recommended also Transmission Flush. Even though we...

Meineke and Jiffy Lube Latest Reviews

Recent published reviews
1

Nothing was resolved to my satisfaction. I finally gave up. Couldn't deal with the stress. Will not let Meineke ever...

Read all 587 reviews
1

Jiffy Lube in Wichita,Ks 24 yr old daughter took her 2010 Nissan Rogue in for an oil change and service $74.99 for...

Read all 334 reviews

Meineke and Jiffy Lube Products and Services

Most reviewed product and services
  • Meineke Oil Change (111 reviews)
  • Meineke Repair (81 reviews)
  • Meineke Car Repair (54 reviews)
  • Jiffy Lube Oil Change (233 reviews)
  • Jiffy Lube Manager (14 reviews)
  • Jiffy Lube Customer Care (13 reviews)