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Jewelry Exchange

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Discounts and Special Offers
Website
  • Selection 1

Customers don't like

  • Being cheated out of my money1
  • Being blamed for a repeated factory error1
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 349 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Discounts and Special Offers
Website
  • Product quality 2
  • Website 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Staff at the store were very nice 1
  • Ring 1

Customers don't like

  • Customer service20
  • Quality7
  • Bad quality4
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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