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Jewelry Exchange

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.5
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
  • Selection 1

Customers don't like

  • Being blamed for a repeated factory error1
  • Being cheated out of my money1
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 324 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
  • Product quality 2
  • Ring 1
  • Staff at the store were very nice 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Website 1

Customers don't like

  • Customer service8
  • Quality7
  • Bad quality3
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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