Jewelry Exchange vs Zales

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Jewelry Exchange

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.8
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Selection 1

Customers don't like

  • Being blamed for a repeated factory error1
  • Being cheated out of my money1
  • Being refused a refund1
  • Being screwed1
  • Being sold a lemon1

Products by Jewelry Exchange

No items

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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service15
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product6

Products by Zales

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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