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Jewelry Exchange

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $11.5K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.6
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
  • Selection 1

Customers don't like

  • Being blamed for a repeated factory error1
  • Being cheated out of my money1
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 641 TOTAL REVIEWS
  • $36K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
  • Product 5
  • Nothin 1
  • Product offer 1
  • Ring 1
  • Way they rectified an incorrect shipment 1

Customers don't like

  • Customer service attitude9
  • Customer service follow up8
  • Customer service6
  • Failure to honor guarantee6
  • Given the runaround5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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