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Jewelry Exchange

Jewelry and Accessories
  • 3 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Selection 1

Customers don't like

  • Being cheated out of my money1
  • Being blamed for a repeated factory error1
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The Bradford Exchange

Jewelry and Accessories
  • 7 ISSUES RESOLVED
  • 883 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $217 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Product 5
  • Ease or ordering 2
  • Way they rectified an incorrect shipment 1
  • Uniqueness of items 1
  • Unique items 1

Customers don't like

  • Customer service14
  • Customer service follow up8
  • Customer service attitude8
  • Given the runaround6
  • Failure to honor guarantee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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