PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jewel Osco and Marianos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jewel Osco
Marianos

Jewel Osco and Marianos Overview

Total reviews
234
119
Company responses
0
0
Issues resolved
0
1

Jewel Osco was first mentioned on PissedConsumer on Sep 29, 2014 and since then this brand received 234 reviews. It is 115 reviews more than Marianos received since Aug 4, 2014.

Jewel Osco and Marianos Consumer Ratings

Rank
55 out of 623 in Food Stores category
95 out of 623 in Food Stores category
Customer service
42 in category
76 in category
Diversity of Products or Services
57 in category
59 in category
Price Affordability
60 in category
58 in category

According to consumer ratings and reviews, Jewel Osco ranks 40 points higher in the Food Stores category than Marianos. People gave Jewel Osco 2.1 stars for Customer service criterion in Food Stores category and it is 109 points higher than the worst rated brand in this category. At the same time, Marianos was rated 1.8 stars for Customer service criterion in this category and it is 75 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Marianos has a higher rating than Marianos. Regarding Price Affordability criterion, consumers gave Jewel Osco 2.7 stars and it is 60% greater than other in category. Marianos however was rated 2.8 stars and it is 62% greater than other in category.

Jewel Osco and Marianos Rating Details

Customer service
2.1 (127 reviews)
1.8 (39 reviews)
Reviewer's quote

I entered the store to make a purchase in the express lane and I only had one item and I saw a lady by the name of and working in the customer service department and she told me that I would have to stand in line with the rest of the people . All their carts were full I wanted one single item from...

PissedConsumer1702402

I went to customer service to ask if they carried an item I previously purchased and I couldn't find anywhere. The girl said she couldn't look on the computer and that the delivery truck would be here tomorrow. I than said could you find out if you even carry this item and she said she couldn't and...

Kacyn
Diversity of Products or Services
2.8 (120 reviews)
2.8 (33 reviews)
Reviewer's quote

...All Kretschmar products were 20% off, what’s the point they can’t keep in stock..

PissedConsumer1419330

Deli dept is the worst. I was there yesterday , patiently waiting to be waited on and the employee went to a woman who just walked up. I said I was next and the woman called me a name and kept on ordering. Thed employee ignored me. I then said I was next and the employee finally came to me with...

Cheryl S
Price Affordability
2.7 (119 reviews)
2.8 (35 reviews)
Reviewer's quote

... couple of times a year and would go to my neighborhood Jewel Osco to shop , about 6 years ago I started to see the changes on the amount of selection and the price of items I would normally purchase , the store seemed dark and dreary from what I had remembered. I brought up the topic to my extended family and the all said they no longer sho at Jewel because of the price difference, one even said she would do her grocery shopping at Target if she had to ...

Gary H

...Photo of my February 25, 2017 Mariano's receipt that shows that three bags that I purchased checked out at regular price of $7. 99 each. Have I not checked my receipt, Mariano's profit from false advertising would be $13...

Suleman

Jewel Osco and Marianos Pros and Cons

Pros
  • Convenience of the store to where i live
  • Ilike to shopping at jewel osco
  • I depend on delivery service
  • Lots of options
  • Location
  • Multiple locations
Cons
  • Rude employees
  • Bad experience
  • Read my review
  • Very disappointed with my product
  • Shockingly bad customer service
  • Poor service

Jewel Osco and Marianos Most Positive Reviews

Top rated reviews
5

I like the customer service specially Deli department and hot bar they have really good service at jewelosco in skokie...

4.6

Black rotten apple made me sick

Jewel Osco and Marianos Most Critical Reviews

Lowest rated reviews
1

Staff are rude, and for what because you have a problem with someone you know nothing about. Too many situations to...

1

It was my daughter birthday cake that was ruined. To start off they spelled her name wrong and promised to correct it...

Jewel Osco and Marianos Latest Reviews

Recent published reviews

Where did Jewel Osco go???
Your service has become deplorable, there are never any baggers, but I counted 10 employees fi...

Read all 234 reviews
1

Deli dept is the worst. I was there yesterday , patiently waiting to be waited on and the employee went to a woman who...

Read all 119 reviews

Jewel Osco and Marianos Products and Services

Most reviewed product and services
  • Jewel Osco Customer Care (44 reviews)
  • Jewel Osco Manager (28 reviews)
  • Jewel Osco Cashier (18 reviews)
  • Marianos Customer Care (18 reviews)
  • Marianos Manager (6 reviews)
  • Marianos Cashier (6 reviews)