Start a new comparison
Delete

JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 178 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service12
  • Poor issue resolution6
  • Rude customer service5
  • Janus employee id 976622
  • Very disappointed with the way jet blue operate2
Delete
  • 1 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $75.4K CLAIMED LOSSES
  • $966 AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Baggage policy 9
  • Bags fly free 5
  • Flight destinations 5
  • Low price 5
  • Friendly staff 3

Customers don't like

  • Poor customer service17
  • Policy9
  • Rude flight attendant8
  • Customer service representatives professionalism6
  • Ticket agent professionalism4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.