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JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service6
  • Rude customer service3
  • Poor issue resolution1
  • Very disappointed with the way jet blue operate1
  • Refusal to give refund for cancelled flight1
Delete
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $33.4K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website

No items

Customers don't like

  • Customer service1
  • Downgrade and subsequent compensation1
  • Ground staff behavior to business class passangers1
  • Staff rudeness1
  • Tickets1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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