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JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service12
  • Poor issue resolution6
  • Rude customer service5
  • Attend was not helpful2
  • Very disappointed with the way jet blue operate2
Delete
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $32.5K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website

No items

Customers don't like

  • Customer service4
  • Excess baggage policy1
  • Transfer tickets1
  • Ground staff behavior to business class passangers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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