Start a new comparison
Delete

JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $36.2K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service6
  • Rude customer service3
  • Poor issue resolution1
  • Very disappointed with the way jet blue operate1
  • Refusal to give refund for cancelled flight1
Delete

Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Easy to book 3
  • Price 2
  • Complaint solved after i had sent out almost 400 emails 1
  • Site filters 1
  • Easiness 1

Customers don't like

  • Customer service6
  • Ability to change4
  • Near useless website3
  • Poor contact information3
  • No refund for their mistake3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.