Start a new comparison
Delete

Jetblue Airways

Transport
  • 3 ISSUES RESOLVED
  • 196 TOTAL REVIEWS
  • $37.4K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Very helpful with helping me with my handicapped friend 1
  • Free snacks 1
  • Customer service representative 1

Customers don't like

  • Lack of customer service6
  • Rude customer service3
  • Very late notification of cancelled flight1
  • Very disappointed with the way jet blue operate1
  • Refusal to give refund for cancelled flight1
Delete
  • 0 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $41.2K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
Website
  • Aircraft 3
  • Staff on board 2
  • Staff at the airport 2
  • On time 2
  • Check in 2

Customers don't like

  • Poor customer service17
  • Hated2
  • Cheating2
  • Baggage arrivals at klia2
  • Web checkin1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel