PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jimmy Johns and Jersey Mikes Subs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jimmy Johns
Jersey Mikes Subs

Jimmy Johns and Jersey Mikes Subs Overview

Total reviews 2050 1477
Company responses 14 0
Issues resolved 7 11

Jimmy Johns and Jersey Mikes Subs Consumer Ratings

Rank
46 out of 439 in Fast Food category
50 out of 439 in Fast Food category
Customer service
54 in category
63 in category
Location
45 in category
55 in category
Price Affordability
61 in category
81 in category
Website
34 in category
78 in category

Jimmy Johns and Jersey Mikes Subs Rating Details

Customer service
1.7
(842 reviews)
1.7
(646 reviews)
Reviewer's quote

Trying to speak to customer service but Im being interrogate first then Im instructed to write more characters..

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The experience has been absolutely awful! They served uncooked steak , refuse lettuce, and never get what's ordered and have the worst customer service! We have spent way too much money to let this continue. The representation of the employees is also absolutely disgusting. It's almost scary to...

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Location
2.8
(692 reviews)
2.6
(523 reviews)
Reviewer's quote

Location of Jimmy Johns was on 29 North 36th Street. Came in for a Italian hoagie with no cucumbers. Manager said just get a #9...

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...I threw the sandwich away after taking one bite so I didn't get food poisoning from the staff at this location. Immediately, I filed a complaint with Jersey Mike's corporate for this issue within ten minutes of arriving home. One of the two owners, Shelia Holman reached out to me with a phone call...

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Price Affordability
2.6
(676 reviews)
2.4
(516 reviews)
Reviewer's quote

ordered 3 day old foot long sub bread rolls and 1 #9 Italian night club, price online menu was $6. 99 but they charged me $7. 99 and only got a small sub instead of the foot long sub, the sub was rotten, I called headquarter of Jim Johns and they just blow me off, so I reversed charges on my credit...

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...TOTAL RIPOFF SKIP THEM AND MAKE A SUB AT HOME FOR HALF THE PRICE. ITS BECOMING A DAUNTING TASK EATING OUT LATELY IM DISSATISFIED AND DISSAPOINTED SO MUCH MORE OFTEN THAN PAST COUPLE YEARS. Many WILL GO BANKRUPT BEFORE 2025 AND WILL NO LONGER EXIST...

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Website
2.7
(674 reviews)
2.3
(494 reviews)
Reviewer's quote

...So thanks to this stores incompetence, we dont have food tonight, so thanks! We will be reporting it to every website possible about how the workers at this store treat orders and customers because they have to do a little work..

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...The website said it could help me reset my password but didnt..

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Jimmy Johns and Jersey Mikes Subs Pros and Cons

Pros
  • Good food
  • I like the food and prices
  • Great bread
  • Good food
  • Great food
  • Great subs
Cons
  • Customer service
  • Unpleasant worker
  • Service
  • Poor customer service
  • Customer service
  • Careless employee attitude

Jimmy Johns and Jersey Mikes Subs Most Positive Reviews

Top rated reviews
5

didnโ€™t answer & i need it now

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5

It is affecting your employees tips. Bad for business . 2nd time I posted this. Why cant you fix it?

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5

Nothing wrong with the customer serivce nothing wrong with the work place I just don't like the food I had one ***,...

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5

Just spoke to the manager at the bexley location,told him I wanted to try jersey Mike subs for a while, but never...

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Jimmy Johns and Jersey Mikes Subs Most Critical Reviews

Lowest rated reviews
1

food was made incorrectly, manager was extremely rude!!! i'll further explain once i receive a call back
(903)490-****

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1

I came across a Jersey Mike's subs coupon entitled; Operation Gratitude (Saying Thank You to all who serve) Day of...

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1

JJ shops secretly overcharge an additional, indisclosed and improper $0.75 plus tax on each club sandwich ordered on...

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1

I went to Jersey Mikeโ€™s Pickerington, Ohio on Hill Road at 8:15 tonight. All 4 employees fooling around, touching food w...

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Jimmy Johns and Jersey Mikes Subs Latest Reviews

Recent published reviews
No votes

Hello,
I received a gift card for Jimmy Johns for Christmas and I went to use it the other day and it would not work at t...

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4

I did not order of duplicate order, and I'd call for a refund. Wrong address, has problems.
Broken feet. Can't walk down...

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No votes

My problem has not been solved. This process is a joke. I have not been contacted. Putting gift cards on their app for...

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No votes

I need my W-2 from 2022. I asked to get it last year and they never gave it to me. I want to file my taxes bit I need...

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