PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jersey Mikes Subs and Jimmy Johns as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jersey Mikes Subs
Jimmy Johns

Jersey Mikes Subs and Jimmy Johns Overview

Total reviews
286
1808
Company responses
0
14
Issues resolved
0
5

Jersey Mikes Subs and Jimmy Johns Consumer Ratings

Rank
177 out of 2612 in Cafes, Restaurants and Bars category
45 out of 656 in Fast Food category
Customer service
112 in category
31 in category
Product or Service Quality
84 in category
27 in category
Location
164 in category
39 in category
Diversity of Products or Services
114 in category
46 in category

Jersey Mikes Subs and Jimmy Johns Rating Details

Customer service
1.9 (130 reviews)
1.8 (734 reviews)
Reviewer's quote

Finally, after three times calling and leaving messages for Jersey Mikes corporate customer service I received a phone call from a cavalier female rep that essentially replied, its not our problem- TOO BAD! I dont know about anyone else, but these sandwiches are way too expensive not to be properly...

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...Took to long to get connected to a customer service rep and my time is valuable. I dont have time to be waiting in the phone just to tell you that your employees are being unprofessional and acting immature while working at your store in front of customers..

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Product or Service Quality
2 (109 reviews)
2 (531 reviews)
Reviewer's quote

...I did the online order and left a tip for the service. When my sandwichs returned home we found an issue with our order. So we went ahead and ate and the food was fine...

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...I live in Carson City,Nevada and asked to speak with the manager, when he came on the phone I told him what I ordered through the drive through and that the quality of the sub was not quality it was mostly a lettuce sub, very little turkey and the crust was hard. Immediately he said "If you are looking to get your money back or a free sub,it's not...

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Location
2.7 (106 reviews)
2.9 (605 reviews)
Reviewer's quote

...All for 40 dollars, seriously? Has happened 3 of 4 time at this location. Only way to get it right is if they let me come behind the counter and I do it myself..

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...To me, it is absolutely inexcusable that Jimmy John's didn't communicate that the Cameron Street location was closed. In addition, the website doesn't even hint that any of the stores are closed..

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Diversity of Products or Services
2.8 (106 reviews)
2.4 (590 reviews)
Reviewer's quote

I asked the young lady to please wipe the meat cutter off in which she did. After that she proceeded to put my meat on the bread without changing her gloves. After I let her know that this was unsanitary, she decided to change her gloves. I then asked to speak to the manager because the turkey meat...

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...Although I like your products I don’t know if I will ever buy them again. I think your 100 words is stupid when you can sum up your complaints in less words. Bottom line even your complaints site is not very good...

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Jersey Mikes Subs and Jimmy Johns Pros and Cons

Pros
  • Good food
  • Food when i can get it
  • Friendly service
  • I like the food and prices
  • Good food
  • Pleasant delivery people
Cons
  • Poor customer service
  • Others and my self being treated rudely
  • Service or how my problem was handled
  • Customer service
  • Unpleasant worker
  • Service

Jersey Mikes Subs and Jimmy Johns Most Positive Reviews

Top rated reviews
5

Just spoke to the manager at the bexley location,told him I wanted to try jersey Mike subs for a while, but never...

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5

Their ingredients are ALWAYS fresh and they deliver within 15 minutes. They always have pleasant workers and I love ever...

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5

Was told she was the boss and didnt have to make me anything. Lousy attitude. I will never return agian. Garrett...

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5

I just wanted to say that jimmy John's peepee is the best in town. I have had a lot it peepee in my day but nothing...

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Jersey Mikes Subs and Jimmy Johns Most Critical Reviews

Lowest rated reviews
1

I e been to Jersey Mikes a couple of times now,usually I get the tuna sub because they say it's made fresh everyday! Tod...

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1

i ordered but was told it is out of our area, the store is 3/4 of a mile down the street. i asked who does cover the...

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1

Service was terrible. Server did not know what was put on sandwich. Attitude of 3 girls working was like don't give a...

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1

Delivery fee is not documented on the menu.I considered this to be false advistiment. Sandwiches are being bump up to h...

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Jersey Mikes Subs and Jimmy Johns Latest Reviews

Recent published reviews
No votes

When you ask the employee to please wipe down the meat cutter they will do so and proceed to make your sandwich with...

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1.8

I called in and ordered sandwiches for delivery. I basically live straight down the road from the Jimmy John's . I...

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2.8

I asked the young lady to please wipe the meat cutter off in which she did. After that she proceeded to put my meat on t...

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No votes

I went to your store in Upland California 813 W. Foothill Blvd is the address. Ordered my food and waited. I had a mask...

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Jersey Mikes Subs and Jimmy Johns Products and Services

Most reviewed product and services
  • Jersey Mikes Subs Sandwich (54 reviews)
  • Jersey Mikes Subs Customer Care (34 reviews)
  • Jersey Mikes Subs Manager (21 reviews)
  • Jimmy Johns Sandwich (422 reviews)
  • Jimmy Johns Delivery Service (256 reviews)
  • Jimmy Johns Manager (160 reviews)