PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Living Spaces and Jeromes Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Living Spaces
Jeromes Furniture

Living Spaces and Jeromes Furniture Overview

Total reviews 606 204
Company responses 0 0
Issues resolved 5 3

Living Spaces and Jeromes Furniture Consumer Ratings

Rank
375 out of 1541 in Furniture and Decor category
380 out of 1541 in Furniture and Decor category
Customer service
276 in category
No votes
Product or Service Quality
276 in category
No votes
Reliability
251 in category
No votes
Delivery Service
221 in category
No votes

Living Spaces and Jeromes Furniture Rating Details

Customer service
1.2 (314 reviews)
No votes
Reviewer's quote

This is completely unacceptable! For the past few weeks I have called the customer service number (888) 642-**** several times and each agent has essentially responded with the same thing "it is production and we can't give a status update". Excuse me? That is not okay. How can you have a company...

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...except any messages blah blah blah if you try to wait on the phone you have to wait 60 minutes I would tell anybody that inquired about Jeromes that the customer service is very...

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Product or Service Quality
1.4 (275 reviews)
No votes
Reviewer's quote

They told me to call customer service so that they could schedule a delivery for the correct slats. When I called customer service, I told them that I have two young daughters, and one of them has a heart condition and requires oxygen at night, so I would need the bed to be complete ASAP. They...

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Left a message for service repairs last week and NO ONE HAS RESPONDED!!..

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Reliability
1.2 (268 reviews)
No votes
Reviewer's quote

Bought a recliner in 2016 the warranty is good for 5 yrs. I accidently tore it I called the # on my warranty took pictures sent them in and was told it was from normal wear and tear so I called the # again said they would call me but never did. I have read my warranty and this should be covered but...

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If I could leave zero stars I would. I purchased a Sofa Set over a year ago and that set fell apart just 3 months later. When Jerome's inspector came to our house he confirmed that it was a terrible manufactures problem but that they would replace it. I have been very patient and 6 months later...

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Delivery Service
2 (243 reviews)
No votes
Reviewer's quote

...Buyer BEWARE the delivery service is THIRD PARTY. THEY ARE NOT EMPLOYEES OF living spaces. In essence you are trusting these strangers to come into your home...

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Jadda, Jadda, Jadda, long story short, we took pictures, the owner of the delivery service who contracts with Jerome's for delivery came out and assured us they would take care of it. They had to have by law, a million dollars of coverage to even be in business in case something like this ever...

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Living Spaces and Jeromes Furniture Pros and Cons

Pros
  • Showroom
  • Salesperson
  • Product selection
  • Sells rep who sold me the piece
  • Sales guy was very nice
  • Salesperson was helpful - he wanted our money
Cons
  • Customer service
  • Dont take care of their customer
  • Unprofessional customer service
  • Customer service
  • I will never do business with them
  • Total lack of customer service

Living Spaces and Jeromes Furniture Most Positive Reviews

Top rated reviews
5

It seems like Living Spaces is sleeping most of the time and is only awake when it's time to deposit the check. Worst e...

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5

My wife had fallen in the garage. After the 2nd night it was off to the hospital in the ambulance. To make a terrible...

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5

We had a very positive experience with Living Spaces in Vista, CA. We ordered our sofa in our preferred color - teal -...

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4.9

My experience with Progressive has been wonderful. I applied online and was approved within seconds. I went to Jerome's...

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Living Spaces and Jeromes Furniture Most Critical Reviews

Lowest rated reviews
1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

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1

Had furniture delivered 14 days ago and delivery person walked in the muddy grass instead of using my large clean...

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1

2014-Sep-29

My husband and I went to the Scottsdale location yesterday to purchase a dining table and coffee table. We...

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1

Shopped at Morena Blvd location attached to the cooperate. I'll make this as short as possible but I am a very angry...

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Living Spaces and Jeromes Furniture Latest Reviews

Recent published reviews
No votes

I purchased a sofa less than a year ago, the arm fell off, the seats would not support the sofa. I called customer...

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No votes

My roommate William Penrod died friday Oct 2nd and the furniture is in his name

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1

I'm extremely angered and frustrated by this furniture retail company's service. On Aug 2 I ordered a Utopia Sectional f...

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1

5 yr warranty was told the problem I have on fabric sectional is not covered for unraveling of seams, threads plus the...

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Living Spaces and Jeromes Furniture Products and Services

Most reviewed product and services
  • Living Spaces Sofa (99 reviews)
  • Living Spaces Recliner (28 reviews)
  • Living Spaces Shipping Service (21 reviews)
  • Jeromes Furniture Sofa (35 reviews)
  • Jeromes Furniture Delivery Service (21 reviews)
  • Jeromes Furniture Furniture Set (15 reviews)