PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeromes Furniture and Living Spaces as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeromes Furniture
Living Spaces

Jeromes Furniture and Living Spaces Overview

Total reviews
172
569
Company responses
0
0
Issues resolved
3
4

Living Spaces was first mentioned on PissedConsumer on May 28, 2010 and since then this brand received 569 reviews. It is 397 reviews more than Jeromes Furniture received since May 5, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jeromes Furniture customer support team than with Living Spaces customer service.

Jeromes Furniture and Living Spaces Consumer Ratings

Rank
281 out of 2127 in Furniture and Decor category
319 out of 2127 in Furniture and Decor category
Customer service
204 in category
273 in category
Staff
182 in category
225 in category
Product or Service Quality
263 in category
267 in category

According to consumer ratings and reviews, Jeromes Furniture ranks 38 points higher in the Furniture and Decor category than Living Spaces. People gave Jeromes Furniture 1.5 stars for Customer service criterion in Furniture and Decor category and it is 391 points higher than the worst rated brand in this category. At the same time, Living Spaces was rated 1.2 stars for Customer service criterion in this category and it is 322 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Jeromes Furniture has a higher rating than Living Spaces. Regarding Product or Service Quality criterion, consumers gave Jeromes Furniture 1.5 stars and it is 56% greater than other in category. Living Spaces however was rated 1.5 stars and it is 55% greater than other in category.

Jeromes Furniture and Living Spaces Rating Details

Customer service
1.5 (89 reviews)
1.2 (289 reviews)
Reviewer's quote

...Their customer service is an absolute joke. Do yourself a favor and find anywhere other than Jeromes for Furniture..

Richard H

...How ridiculous is that!! The “manager” Pablo had no personality and definitely lacked customer service skills. I could see they were hard up for talent to make this guy a manager..

PissedConsumer1716445
Staff
2 (86 reviews)
1.8 (254 reviews)
Reviewer's quote

...FALSE ADVERTISEMENT, HORRIBLE MANAGEMENT STAFF, SALES DEPARTMENT LIES AND IS OVER PUSHY..

Samy

...So yes, the stores are nice, the retail staff are nice, but the structural integrity of the furniture is lacking and its appears Living Spaces does not honor their warranty. We spent approx. $5K here and only hope you don't make the same mistake...

Brian G
Product or Service Quality
1.5 (82 reviews)
1.5 (246 reviews)
Reviewer's quote

I've lived in an apartment for two years and one day back in August I decided to upgrade my bedroom and get a sectional sleeper.I paid for it in cash and was promised it would be there the next day.needless to say it wasnt.I asked for my money back and they told me I'd have to wait two weeks for a...

Nathan d

...Made my calls and found that I could save $400 on the exact same product by going to another Los Angeles store. It took 20 more hours of my time, calling, emailing, etc. , management to get this done and gave up..

Ellen D

Jeromes Furniture and Living Spaces Pros and Cons

Pros
  • Sells rep who sold me the piece
  • Salesperson was helpful - he wanted our money
  • Sale staff were very nice
  • Showroom
  • Salesperson
  • Product selection
Cons
  • Total lack of customer service
  • I will never do business with them
  • Customer service
  • Customer service
  • Quality of products or service
  • Unprofessional customer service

Jeromes Furniture and Living Spaces Most Positive Reviews

Top rated reviews
5

My wife had fallen in the garage. After the 2nd night it was off to the hospital in the ambulance. To make a terrible...

5

My husband and I had stopped at Living Spaces the week leading up to Memorial Day to check out their sales and purchase...

Jeromes Furniture and Living Spaces Most Critical Reviews

Lowest rated reviews
1

Had furniture delivered 14 days ago and delivery person walked in the muddy grass instead of using my large clean...

1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

Jeromes Furniture and Living Spaces Latest Reviews

Recent published reviews
1.2

We purchased a sectional from Jeromes. After 4 weeks the cushions started falling apart. We have had them replaced 4 tim...

Read all 172 reviews
1

These scammers have no shame. My girlfriend tried to order a couch, chair and dresser from LS. They arrived damaged so...

Read all 570 reviews

Jeromes Furniture and Living Spaces Products and Services

Most reviewed product and services
  • Jeromes Furniture Sofa (33 reviews)
  • Jeromes Furniture Delivery Service (21 reviews)
  • Jeromes Furniture Furniture Set (15 reviews)
  • Living Spaces Sofa (93 reviews)
  • Living Spaces Customer Care (51 reviews)
  • Living Spaces Recliner (27 reviews)