PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeromes Furniture and Living Spaces as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeromes Furniture
Living Spaces

Jeromes Furniture and Living Spaces Overview

Total reviews
188
587
Company responses
0
0
Issues resolved
3
5

Jeromes Furniture and Living Spaces Consumer Ratings

Rank
358 out of 1500 in Furniture and Decor category
352 out of 1500 in Furniture and Decor category
Customer service
231 in category
290 in category
Product or Service Quality
286 in category
290 in category
Reliability
220 in category
257 in category
Delivery Service
243 in category
233 in category

Jeromes Furniture and Living Spaces Rating Details

Customer service
1.4 (97 reviews)
1.2 (303 reviews)
Reviewer's quote

...They have had quality items, reasonable pricing, and great customer service..

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... away! Why it took three days of frustration trying to get in touch with someone to help at the main number is beyond me! This is certainly an example of poor customer service and does not encourage me to go there again and I will certainly voice my opinion to others as well....

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Product or Service Quality
1.5 (90 reviews)
1.5 (262 reviews)
Reviewer's quote

...I have a warranty on the couches but when I try to call to get service no one ever answers and the one time they did I got the run around. I am so frustrated and upset. I spent a lot of money on these items and they should last much longer than two years...

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Living Spaces and Service USA VIP warranty will not cover what they say. My couch wooden frame broke and although it says on their warranty that this IS covered, they did not say it was broken. On their end, they say the frame is DAMAGED, not BROKEN and is therefore not covered...

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Reliability
1.4 (89 reviews)
1.3 (258 reviews)
Reviewer's quote

No Customer Service!!!!! Ive been on hold for 30 minutes without speaking to anyone!!! I wont buy at Jeromes again.

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My furniture was being shipped......estimated delivery date came and went with radio silence. Finally I called......was told they would investigate and call me within 24 hours. 26 hours later I called since I heard nothing......this genius told me it was not Living Spaces responsibly and I needed...

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Delivery Service
2 (87 reviews)
2 (234 reviews)
Reviewer's quote

Jadda, Jadda, Jadda, long story short, we took pictures, the owner of the delivery service who contracts with Jerome's for delivery came out and assured us they would take care of it. They had to have by law, a million dollars of coverage to even be in business in case something like this ever...

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...Buyer BEWARE the delivery service is THIRD PARTY. THEY ARE NOT EMPLOYEES OF living spaces. In essence you are trusting these strangers to come into your home...

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Jeromes Furniture and Living Spaces Pros and Cons

Pros
  • Sells rep who sold me the piece
  • How much they want your money
  • Salesperson was helpful - he wanted our money
  • Showroom
  • Salesperson
  • Product selection
Cons
  • Total lack of customer service
  • I will never do business with them
  • Customer service
  • Customer service
  • Dont take care of their customer
  • Unprofessional customer service

Jeromes Furniture and Living Spaces Most Positive Reviews

Top rated reviews
5

My wife had fallen in the garage. After the 2nd night it was off to the hospital in the ambulance. To make a terrible...

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5

It seems like Living Spaces is sleeping most of the time and is only awake when it's time to deposit the check. Worst e...

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4.9

My experience with Progressive has been wonderful. I applied online and was approved within seconds. I went to Jerome's...

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5

We had a very positive experience with Living Spaces in Vista, CA. We ordered our sofa in our preferred color - teal -...

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Jeromes Furniture and Living Spaces Most Critical Reviews

Lowest rated reviews
1

Had furniture delivered 14 days ago and delivery person walked in the muddy grass instead of using my large clean...

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1

Living Spaces has horrible customer service and they put you off by saying someone will call back and they never do. My...

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1

Shopped at Morena Blvd location attached to the cooperate. I'll make this as short as possible but I am a very angry...

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1

2014-Sep-29

My husband and I went to the Scottsdale location yesterday to purchase a dining table and coffee table. We...

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Jeromes Furniture and Living Spaces Latest Reviews

Recent published reviews
1

No Customer Service!!!!! Ive been on hold for 30 minutes without speaking to anyone!!! I wont buy at Jeromes again.

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1

Living Spaces and Service USA VIP warranty will not cover what they say. My couch wooden frame broke and although it say...

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1.4

I bought a chair and two couches from Jerome's two years ago and they are both wearing badly. The couches have faded...

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1

My furniture was being shipped......estimated delivery date came and went with radio silence. Finally I called......was...

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Jeromes Furniture and Living Spaces Products and Services

Most reviewed product and services
  • Jeromes Furniture Sofa (34 reviews)
  • Jeromes Furniture Delivery Service (22 reviews)
  • Jeromes Furniture Furniture Set (15 reviews)
  • Living Spaces Sofa (96 reviews)
  • Living Spaces Customer Care (51 reviews)
  • Living Spaces Recliner (27 reviews)