PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nutrisystem and Jenny Craig as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Nutrisystem

Nutrisystem

Has Verified Representatives
2.7
Jenny Craig

Jenny Craig

Not enough votes
Nutrisystem
Jenny Craig

Nutrisystem and Jenny Craig Overview

Total reviews 727 1
Company responses 550 0
Issues resolved 12 0

Nutrisystem and Jenny Craig Consumer Ratings

Rank
18 out of 315 in Weight Loss, Diets and Training category
204 out of 315 in Weight Loss, Diets and Training category
Customer service
42 in category
No votes
Website
38 in category
No votes
Exchange, Refund and Cancellation Policy
41 in category
No votes
Product or Service Quality
42 in category
No votes

Nutrisystem and Jenny Craig Rating Details

Customer service
1.5 (369 reviews)
No votes
Reviewer's quote

...What bothers me as that Nutrisystem customer service people have no clue as to when my frozen might be shipped. This is terrible as I should have more frozen dinners instead of non perishable dinners that I received..

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No items

Website
2.2 (336 reviews)
No votes
Reviewer's quote

...Eleven days later, there is still no frozen food and no tracking on Nutrisystem website or app. I cannot get through to anyone on phone, chaDO NOT PURCHASEDON line, nothing@!..

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No items

Exchange, Refund and Cancellation Policy
1.3 (329 reviews)
No votes
Reviewer's quote

...Wanting my refund NOW !!..

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No items

Product or Service Quality
1.8 (324 reviews)
No votes
Reviewer's quote

Tried to cancel service after first shipment because we were very dissatisfied with the food. Of course, you cant cancel online, you must call. The rep told me I must may for 8 weeks of meals before being eligible to stop service...

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No items

Nutrisystem and Jenny Craig Pros and Cons

Pros
  • Convenience
  • Website very colorful and promising
  • Shakes
No votes
Cons
  • Poor customer service
  • Cancellation policy
  • Price
No votes

Nutrisystem and Jenny Craig Most Positive Reviews

Top rated reviews
5

Food was not good. It was either too sweet, to hot, tasteless or messy to fix. It certainly wasn't filling.
Wife lost no...

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No votes
5

I have followed the program to the T and have went from 230lbs to 185lbs and still losing. Takes a bit of discipline...

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No votes

Nutrisystem and Jenny Craig Most Critical Reviews

Lowest rated reviews
1

I received my Nutrisystem's food a few days ago and cannot describe how horrible it tastes. Whatever they put into the...

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No votes
1

There is an old joke about two women on a cruise, and one says, "The food here is really terrible," and the other respon...

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No votes

Nutrisystem and Jenny Craig Latest Reviews

Recent published reviews
1.9

I ordered Nutrisystem on 9/10/2020, part of the order was dry and most of it frozen type food. On 9/14/2020 the dry...

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No votes
2.4

I signed up for a 2 month delivery on Nutrisystem. My first month, the frozen and non perishable came at the same time....

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No votes

Nutrisystem and Jenny Craig Products and Services

Most reviewed product and services
  • Nutrisystem Diet Plan (115 reviews)
  • Nutrisystem Customer Care (74 reviews)
  • Nutrisystem Subscription (51 reviews)