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Jeld Wen

Building Products
  • 2 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Nice looking door 1
  • Mike tetzlaf 1

Customers don't like

  • Non existent customer service4
  • Lack of problem resolution4
  • Failure to fix their mistake in a timely fashion3
  • Attitude of staff3
  • Added delays3
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Pella

Building Products
  • 1 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $8.3K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Shades in the door 1
  • Recovery repair representative 1
  • Installer responded to call 1

Customers don't like

  • Windows are poor quality3
  • Very bad service along with bad products2
  • Poor service2
  • Poor quality window2
  • Wrong color1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Mchenry, Illinois, United States #1356221

Yikes the pendulum has swung completely to the other side.To order parts for any of their products you have to hunt all over the site.

Where is their web master? It took 4 calls to locate the correct location to order. When I told the last rep she acted as tbough that was business as usual. WHAT:....were they bought out by China also along with Milwaukee and Ryobi tool, Dyson and Hoover?

All have the same kma attitude for their customers.Remember never too large or rich to go down!