Start a new comparison
Delete

Jeld Wen

Building Products
  • 2 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Mike tetzlaf 1

Customers don't like

  • Non existent customer service4
  • Failure to fix their mistake in a timely fashion3
  • Lack of problem resolution2
  • Service of warranty department2
  • Quality of door2
Delete

Pella

Building Products
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $8.3K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Installer responded to call 1
  • Recovery repair representative 1
  • Shades in the door 1

Customers don't like

  • Windows are poor quality3
  • Poor quality window2
  • Poor service2
  • Very bad service along with bad products2
  • Wrong color1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
Mchenry, Illinois, United States #1356221

Yikes the pendulum has swung completely to the other side.To order parts for any of their products you have to hunt all over the site.

Where is their web master? It took 4 calls to locate the correct location to order. When I told the last rep she acted as tbough that was business as usual. WHAT:....were they bought out by China also along with Milwaukee and Ryobi tool, Dyson and Hoover?

All have the same kma attitude for their customers.Remember never too large or rich to go down!