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Jeld Wen
Pella

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Jeld Wen

Jeld Wen

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 196 TOTAL REVIEWS
Rank
47 out of 266
in Windows and Doors category
Rating Details
Product or Service Quality
Customer service
Value for money
Warranty
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    22
  • SUCCESSFUL
    18%
  • AVG CALL DURATION
    00:37
  • ISSUES RESOLVED
    18%
Top Products and Services
1.5
77 reviews
1.3
35 reviews
1.8
13 reviews
Pella

Pella

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 242 TOTAL REVIEWS
Rank
49 out of 266
in Windows and Doors category
Rating Details
Product or Service Quality
Customer service
Value for money
Warranty
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    82
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    04:28
  • ISSUES RESOLVED
    18%
Top Products and Services
1.4
83 reviews
1.5
38 reviews
No votes
16 reviews

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Anonymous
#1748386
Customer service
PELLA IS OUTSTANDING
Jeld-wen sucks
Product or Service Quality
PELLA IS OUTSTANDING
jeld wen sucks
Anonymous
#1563539

I have it installed as many Pella Windows or doors. But the ones I have are definitely better quality then Jeld-Wen

Anonymous
#1356221

Yikes the pendulum has swung completely to the other side. To order parts for any of their products you have to hunt all over the site.

Where is their web master? It took 4 calls to locate the correct location to order. When I told the last rep she acted as tbough that was business as usual. WHAT:....were they bought out by China also along with Milwaukee and Ryobi tool, Dyson and Hoover?

All have the same kma attitude for their customers. Remember never too large or rich to go down!

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