Jeld Wen vs Pella
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Customers like
- Mike tetzlaf 1
Customers don't like
- Non existent customer service4
- Failure to fix their mistake in a timely fashion3
- Lack of problem resolution2
- Service of warranty department2
- Quality of door2
Products by Jeld Wen
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Customers like
- Installer responded to call 1
- Recovery repair representative 1
- Shades in the door 1
Customers don't like
- Windows are poor quality3
- Poor quality window2
- Poor service2
- Very bad service along with bad products2
- Wrong color1
Products by Pella
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Discussion
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Yikes the pendulum has swung completely to the other side.To order parts for any of their products you have to hunt all over the site.
Where is their web master? It took 4 calls to locate the correct location to order. When I told the last rep she acted as tbough that was business as usual. WHAT:....were they bought out by China also along with Milwaukee and Ryobi tool, Dyson and Hoover?
All have the same kma attitude for their customers.Remember never too large or rich to go down!