Jeld Wen vs Pella
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 131 TOTAL REVIEWS
Rank
69 out of 412
in Building Products category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS4
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SUCCESSFUL75%
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AVG CALL DURATION00:37
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ISSUES RESOLVED0%
Top Products and Services
- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 212 TOTAL REVIEWS
Rank
36 out of 178
in Windows and Doors category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS53
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SUCCESSFUL92%
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AVG CALL DURATION04:00
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ISSUES RESOLVED2%
Top Products and Services
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Top Rated Jeld Wen Reviews
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Jeld Wen - Get it right the first time - Customer NOsupport
Let me begin by noting that I am a contractor.
I placed 2 separate Special Orders for Jeld Wen doors through Lowes, one on 6/27/18, PO#77842255 - 6 Pri...
I placed 2 separate Special Orders for Jeld Wen doors through Lowes, one on 6/27/18, PO#77842255 - 6 Pri...
Jeld Wen Sells Repeated Failures
Do not buy Jeld Wen products. Lots of negative reviews on multiple sites, with a 65% negative rating on BBB, particularly for being unresponsive.
Spent...
Spent...
Jeld Wen - Extremely Poor warranty and very rude customer service
Bought a JeldWen 4500 DP rated 50 sliding glass door in Aug 2017, Installed Sept 2017. Day two after install we had a Little wind driven rain and the...
Jeld Wen - Will not honor warranty
Jeld-Wen offered a great lifetime warranty on their windows. I replaced all my home windows with their product. After a couple of years I had a window...
Jeld Wen - CRAP MANUFACTURING AND CRAP CUSTOMER SERVICE
DON'T DO BUSINESS with this company! Our door leaks through the glass and has ruined our flooring. Jeld-Wen has agreed that their door is crap and is...
Jeld Wen - Garbage product do not buy!!!!
Ordered 15 windows and 2 sliding doors through Lowes. Salesman made claims of fast product delivery time and close relationship with Jeld wen rep....
Jeld Wen - Door issues
I ordered a Jen Weld door thru Home Depot in Florence Ky in April of this year, now we are in July and we keep getting weekly emails stating they...
Jeld Wen - French door. GARBAGE!
Custom made door with center post hinges. Door is beneath a 3 foot overhang, so not usually subjected to direct weather. It does get sun, and is...
Top Rated Pella Reviews
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Pella slim shade needs replacing or restringing
I called Pella to get a replacement slim shade and she said they don't make these anymore. We bought these in 1988
I asked if they could sell me the l...
I asked if they could sell me the l...
Pella - Poor customer service. Only wants to make a buck
We brought a custom log home about 13 years ago and because the windows and doors were bought by the General Contractor long before we purchased the...
Pella - Extreme Frustration and Disatisfaction
“This e-mail was sent Thurs. 6-28-18 at approximately 10am” By the end of the day after dealing with Pella Windows and Wells Fargo and K.C. Company an...
Pella - 2011 Door and NO Replacement Door Frames
The door frame on my belvoled glass storm PELLA door was damaged by wind, I called Pella CS and spoke with Gloria and explained to her my problem...
DO NOT BUY PELLA DOORS
I TOTALLY AGREE WITH ALL THE BAD REVIEWS ON THE PELLA DOORS. I HAVE JUST FOUND OUT THAT BOTH OF MINE ARE ROTTED OUT FROM THE BOTTOM UP IN THE LOWER SE...
Pella - Terrible door installation & service- Long Island, NY
I recently ordered a Pella entry door for my new home. The consultation prior to and during the sale/contact signing was great. Then the day of...
Pella Windows ROT
2001 professionally installed 40+ Pella windows, most have rotting sash's and leak.
Top and bottom sash's are covered in wood rot, falling apart and le...
Top and bottom sash's are covered in wood rot, falling apart and le...
Pella - Extremely poor customer service
I had one of my Pella windows glass broken. The way the window is designed the glass could not just be replaced. I needed to replace the whole...
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How would you compare Jeld Wen vs Pella?
I have it installed as many Pella Windows or doors. But the ones I have are definitely better quality then Jeld-Wen
Yikes the pendulum has swung completely to the other side. To order parts for any of their products you have to hunt all over the site.
Where is their web master? It took 4 calls to locate the correct location to order. When I told the last rep she acted as tbough that was business as usual. WHAT:....were they bought out by China also along with Milwaukee and Ryobi tool, Dyson and Hoover?
All have the same kma attitude for their customers. Remember never too large or rich to go down!