PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jegs High Performance and Summit Racing Equipment as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jegs High Performance
Summit Racing Equipment

Jegs High Performance and Summit Racing Equipment Overview

Total reviews 121 149
Company responses 0 0
Issues resolved 2 2

Jegs High Performance and Summit Racing Equipment Consumer Ratings

Rank
75 out of 450 in Auto Parts and Accessories category
67 out of 450 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
67 in category
36 in category
Turnaround Time
64 in category
52 in category
Product or Service Quality
50 in category
47 in category
Price Affordability
55 in category
75 in category

Jegs High Performance and Summit Racing Equipment Rating Details

Exchange, Refund and Cancellation Policy
1.4 (43 reviews)
1.8 (60 reviews)
Reviewer's quote

Did this solve the problem? NO! From this point, it has taken 6 weeks to get JEGS to finally refund my money (or, more accurately stated SOME of my money). Despite all that occurred with this order and an inexcusably long return processing period, JEGS had the gall to charge me for the shipping...

Read full review

...I was issued a full refund of the items in question..

Read full review
Turnaround Time
1.7 (39 reviews)
2 (56 reviews)
Reviewer's quote

...I'm going shopping someplace else next time look elsewhere..

Read full review

...There are too many competitors that want my business and to do it right the first time that Im done with summit. What a shame. They were my go to guys for parts...

Read full review
Product or Service Quality
1.9 (38 reviews)
1.9 (61 reviews)
Reviewer's quote

...Emailed their customer service explaining it the same way. No response. So I try calling again, different day, same thing...

Read full review

...Summit needs employees that know about the product they sell..

Read full review
Price Affordability
2.8 (37 reviews)
2.4 (53 reviews)
Reviewer's quote

I was informed their was nothing they could due and they referred me to check online for any other products at regular price! I work in a professional environment and this would NEVER work! Sometimes you will loss money to keep a happy customer if you screwed up internally! Very disappointed with...

Read full review

...ready to go wrong price, cashier said can not do anything, ask for someone to help, got customer service mgr. , can not change price, said if not happy he will give credit and keep wheels. I wanted the wheels, ask to talk to store mgr was told not in...

Read full review

Jegs High Performance and Summit Racing Equipment Pros and Cons

Pros
  • Good when they send them on time
  • Good pricing
  • Answer the phone
  • Variety of products and prices
  • Fast shipping
  • Usually service is great and everyone willing to help
Cons
  • Wasting my time
  • Run around
  • Poor communication
  • Customer service
  • Today i am less then pleased with customer service
  • Would not fix my problem in a timely manner

Jegs High Performance and Summit Racing Equipment Most Positive Reviews

Top rated reviews
5

Ordered a exhaust system from jegs about a month in a half ago, still have not received a shipping date. Called more...

Read full review
5

Ordered 4 Rancho shocks , received order confirmation but no tracking. Seven days later 2 shocks show up 1 rubber boot...

Read full review
4.7

Well if you have any early model parts see Summit Racing.

Read full review
5

Invoice number 890**** " Michael Fullington , hood scoop " please send to shipping dept. please ...

Read full review

Jegs High Performance and Summit Racing Equipment Most Critical Reviews

Lowest rated reviews
1

Paid for two day shipping took 5 days two days with fed ex and three days due to jegs mistake. After spedking to...

Read full review
1

They are the worst orders late never called to tell me

Read full review
1

Jegs sucks. They sold me a *** traxxas car. Customer service was a bunch of *** Car was for a 10 year olds birthday....

Read full review
1

I RECEIVED A DENTED TRANS PAN WITH BOTH PLUS MISSING. IT HAS BEEN 7 DAYS NOW WITH NO REPLACEMENT. THE MECHANIC DID NOT C...

Read full review

Jegs High Performance and Summit Racing Equipment Latest Reviews

Recent published reviews
1

On 8/23/2020, I placed an order for two HID light bulbs. The JEGS website indicated that the product would drop-ship fro...

Read full review
2

Ordered a roll bar at the end of last year and was informed there would be an additional shipping charge. When I asked...

Read full review
No votes

Customer is too slow. Can't get past hold.

Read full review
1

I cancelled my order with a total of 75.57 and it cancelled but still charged me.
Order# 688****

Read full review

Jegs High Performance and Summit Racing Equipment Products and Services

Most reviewed product and services
  • Jegs High Performance Shipping Service (17 reviews)
  • Summit Racing Equipment Shipping Service (21 reviews)
  • Summit Racing Equipment Cashier (1 review)