PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Monster Transmission and Jegs High Performance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Monster Transmission
Jegs High Performance

Monster Transmission and Jegs High Performance Overview

Total reviews 439 120
Company responses 39 0
Issues resolved 6 1

Monster Transmission and Jegs High Performance Consumer Ratings

Rank
91 out of 427 in Auto Parts and Accessories category
73 out of 427 in Auto Parts and Accessories category
Product or Service Quality
76 in category
48 in category
Price Affordability
119 in category
53 in category
Exchange, Refund and Cancellation Policy
66 in category
67 in category
Value for money
96 in category
47 in category

Monster Transmission and Jegs High Performance Rating Details

Product or Service Quality
1.5 (224 reviews)
1.9 (37 reviews)
Reviewer's quote

Former Employee review of the inner workings of their product..

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...Emailed their customer service explaining it the same way. No response. So I try calling again, different day, same thing...

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Price Affordability
1.9 (212 reviews)
2.8 (37 reviews)
Reviewer's quote

...i didnt and im paying the price! 345 complaints and 6 resolved! MONSTER TRANSMISSION IS A JOKE in my experience!..

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I was informed their was nothing they could due and they referred me to check online for any other products at regular price! I work in a professional environment and this would NEVER work! Sometimes you will loss money to keep a happy customer if you screwed up internally! Very disappointed with...

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Exchange, Refund and Cancellation Policy
1.4 (207 reviews)
1.4 (42 reviews)
Reviewer's quote

...After two weeks of their lies I asked for the order to be canceled and a refund. I was told my card would be credited within 5-7 business days. One month later, no refund, so I called to ask why...

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...Thats fine, but they can't refund me for 3-5 business days. Funny they took money for an item they couldn't deliver and can screw my schedule with the paint shop but not immediately refund me..

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Value for money
1.5 (202 reviews)
2.2 (30 reviews)
Reviewer's quote

...Talk about good money after bad. What trans shop lets you clog their rack for a month while this happens? Unless you are famous and on TV, run from these guys and get someone local who knows what they are doing..

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...I ended up filing a complain with Paypal and got my money back. They didn't hesitate to return my money, almost wonder if they are familiar with JEGs..

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Monster Transmission and Jegs High Performance Pros and Cons

Pros
  • Were very quick in taking money
  • Website
  • Only lie when their lips are moving
  • Good when they send them on time
  • Good pricing
  • Answer the phone
Cons
  • Customer service
  • Quality of work
  • Monster transmission in whole poor quality and business beliefs
  • Wasting my time
  • Run around
  • Poor accountability

Monster Transmission and Jegs High Performance Most Positive Reviews

Top rated reviews
5

I ordered a 700r4 with nonlockup, 2400 stall, constant pressure, and level 3 shift. Had it installed by a local trans...

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5

Ordered a exhaust system from jegs about a month in a half ago, still have not received a shipping date. Called more...

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5

My name is Bryan from, Salem Nh. Got a 700r4 from the crooks at monster transmission. After getting it in the vehical,...

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4.7

Well if you have any early model parts see Summit Racing.

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Monster Transmission and Jegs High Performance Most Critical Reviews

Lowest rated reviews
1

My transmision never work whould not down shift call and got run around will not back what thay sale just take your...

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1

Paid for two day shipping took 5 days two days with fed ex and three days due to jegs mistake. After spedking to...

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1

Third time coming out of my truck in the last two weeks customer service is horrible first thing they did was deflect...

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1

Jegs sucks. They sold me a *** traxxas car. Customer service was a bunch of *** Car was for a 10 year olds birthday....

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Monster Transmission and Jegs High Performance Latest Reviews

Recent published reviews
No votes

estimate an eta please need asap

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No votes

Customer is too slow. Can't get past hold.

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1.1

After Purchasing the transmission, I was forced to pay core charge because they did not want mine back. Received...

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No votes

1. Took forever to get ahold of someone. 2 . Return part that won't fit, again took forever to get ahold of someone. 3....

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Monster Transmission and Jegs High Performance Products and Services

Most reviewed product and services
  • Monster Transmission Customer Care (44 reviews)
  • Monster Transmission Shipping Service (28 reviews)
  • Monster Transmission Auto Part (8 reviews)
  • Jegs High Performance Shipping Service (17 reviews)
  • Jegs High Performance Customer Care (10 reviews)