PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeff Wyler Fairfield Kia and Kia Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeff Wyler Fairfield Kia
Kia Motors

Jeff Wyler Fairfield Kia and Kia Motors Overview

Total reviews 4 995
Company responses 0 0
Issues resolved 0 1

Jeff Wyler Fairfield Kia and Kia Motors Consumer Ratings

Rank
815 out of 4448 in Dealers category
44 out of 474 in Auto category
Discounts and Special Offers
1083 in category
23 in category
Website
741 in category
49 in category
Customer service
1518 in category
43 in category
Warranty
302 in category
22 in category

Jeff Wyler Fairfield Kia and Kia Motors Rating Details

Discounts and Special Offers
1 (3 reviews)
2 (212 reviews)
Reviewer's quote

Purchased car last evening and within 24 hours brought back to Jeff Wyler Kia Fairfield for low tire pressure where the service department proceeded to cause major damage to the vehicle. The dealership, and specifically it’s manager Nick, has failed to exceed consumer expectations. See attached for...

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It needed two special screws which are much different from the lining screws. Martin and I then spoke with the Parts guy (I believe, Travis, was his name) and he told us he could have the parts delivered by Tuesday, August 21, 2018. Again, I mentioned I did not want Sammy working on my car going...

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Website
2 (3 reviews)
2.4 (218 reviews)
Reviewer's quote

bought a 2017 kia [sportage ] ,,was a lease car ,,had 28000 miles on it ,,,well there was a deep scratch and dent in drivers door ,,itold the salesman that it needed to be repaired ,,he said jeff wyler will take care of it ,,turns out it was a [LIE ] just like all the other b s he told me ,,i will...

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...I also discovered that the inside of the hatch, along the sides, and behind the back seats were all scratched up! I'm feeling more and more like I had been "taken"! I put a poor review on their website. Eric reached out to me. After sending in pictures, he said his GM wanted to see the damage...

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Customer service
1 (3 reviews)
1.6 (270 reviews)
Reviewer's quote

Arrived this morning in a bad mood because I had just had two bad experiences with other dealerships. Antonio ,the salesman, was nice and understood why I was so upset (Kings Honda tried to tell me that I had a bad engine and made my exhaust smoke - Wyler said there was nothing wrong with engine!)...

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...I have reached out to the general manager about their poor customer service..

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Warranty
2.3 (3 reviews)
2 (217 reviews)
Reviewer's quote

No items

Tech said that it could be rodent problem which was not covered by warranty and did not provide a loaner/rental car. When I got my insurance involved dealership body shop said it started working intermittently but could not diagnose the problem and did not see any rodent issues. Had my car for over...

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Jeff Wyler Fairfield Kia and Kia Motors Pros and Cons

Pros
  • Vehicle i chose
  • Looks of vehicle
  • Kia sorento
  • Good vehicles
Cons
  • Mike the manager
  • Inaccurate trade-in value
  • Bait & switch tactics
  • Customer service
  • Service department
  • How i was treated

Jeff Wyler Fairfield Kia and Kia Motors Most Positive Reviews

Top rated reviews
No votes
5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

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No votes
5

I have a 2012 Sedona. In Jan with 45m miles we were driving from CA to WA on hwy 5. At about 70 mph in the middle of...

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Jeff Wyler Fairfield Kia and Kia Motors Most Critical Reviews

Lowest rated reviews
1

Purchased car last evening and within 24 hours brought back to Jeff Wyler Kia Fairfield for low tire pressure where the...

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1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

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2.1

Arrived this morning in a bad mood because I had just had two bad experiences with other dealerships. Antonio ,the...

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1

I have a very bad experience with my new car ( it was bought on May 2014). We've had problems since day one when the...

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Jeff Wyler Fairfield Kia and Kia Motors Latest Reviews

Recent published reviews
2.2

bought a 2017 kia [sportage ] ,,was a lease car ,,had 28000 miles on it ,,,well there was a deep scratch and dent in...

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2.3

Still waiting for almost a month for repairs!!

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No votes

Mr. Wyler, I still sit in shock at how we were just talked to by your salesman Marq with a q. It was hostile from the...

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No votes

Still waiting for repairs
!!

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Jeff Wyler Fairfield Kia and Kia Motors Products and Services

Most reviewed product and services
  • Jeff Wyler Fairfield Kia Sales Representative (2 reviews)
  • Jeff Wyler Fairfield Kia Manager (1 review)
  • Kia Motors Car (351 reviews)
  • Kia Motors Warranty (54 reviews)
  • Kia Motors Customer Care (33 reviews)