PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Volkswagen and Jeep as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Volkswagen
Jeep

Volkswagen and Jeep Overview

Total reviews
52
255
Company responses
0
0
Issues resolved
0
2

Jeep was first mentioned on PissedConsumer on Jun 8, 2010 and since then this brand received 255 reviews. It is 203 reviews more than Volkswagen received since Oct 8, 2007.

Volkswagen and Jeep Consumer Ratings

Rank
70 out of 1243 in Auto category
45 out of 1243 in Auto category
Customer service
54 in category
32 in category
Staff
40 in category
32 in category
Discounts and Special Offers
48 in category
31 in category

According to consumer ratings and reviews, Jeep ranks 25 points higher in the Auto category than Volkswagen. People gave Volkswagen 1.4 stars for Customer service criterion in Auto category and it is 78 points higher than the worst rated brand in this category. At the same time, Jeep was rated 1.8 stars for Customer service criterion in this category and it is 100 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Jeep has a higher rating than Volkswagen. Regarding Discounts and Special Offers criterion, consumers gave Volkswagen 1.5 stars and it is 64% greater than other in category. Jeep however was rated 1.9 stars and it is 77% greater than other in category.

Volkswagen and Jeep Rating Details

Customer service
1.4 (18 reviews)
1.8 (104 reviews)
Reviewer's quote

...very bad customer service. :( I was trying to buy an other car from them but now I m 100% sure I m not gonna buy Volkswagen. this is manufacture fault should cover these kind of things...

Hassan R

hello. hello I want to give a feedback regarding the poor quality of services and that is being provided at Shree Bharat Motors Bhubaneswar. there is a guy called Abhinash who is very arrogant and insensitive towards his responsibility. He finds excuses not to complete his work on time.

Subrat D
Staff
1.8 (17 reviews)
1.9 (94 reviews)
Reviewer's quote

...The Service Manager at Sonnen VW San Rafael "Dave" claims I was "abusive to his staff in front of other customers" even though there was no one there when I tried to pick up my car; when they said it was ready and then it wouldn't start...

Karsyn

...THEY DO NOT STAFF THEIR CALL CENTERS WITH A MAJORITY OF THE STAFF BEING PEOPLE-ORIENTED. THEY RUN SCRIPTED, ROBOTIC, CONVERSATIONS. ALL JEEP WANTS IS MONEY...

PissedConsumer636168
Discounts and Special Offers
1.5 (15 reviews)
1.9 (82 reviews)
Reviewer's quote

I recently purchased a 2011 VW Jetta. I've had it now for 3 years. Approximately six months after I purchased it, the radio went dead. Luckily the car was still under warranty, so it will fixed for only a $50 deductible. 1.5 years later the radio went out again. Doesn't turn on or do anything. Just...

PissedConsumer974481

Jeep broke down 6 hours from home. Has almost been a week. Keep calling corporate. Promised a call back, no one will call. Guess I will send Jeep my invoices for all my bills since I have no transportation and they refuse to help me.

Savannah W

Volkswagen and Jeep Pros and Cons

Pros
  • Nice car designs
  • Service as been fine
  • Power ride and fuel milage
  • What i thought was a honest dealership
  • Vehicle
  • Dealership deal
Cons
  • Way i was treaded
  • Transmission failure
  • Terrible customer service
  • Customer service
  • Service and lying from customer service
  • Since all the issues just not happy with the vechile

Volkswagen and Jeep Most Positive Reviews

Top rated reviews
4.2

I am upset, that VW made a bad business decision. I own a a 2013 Pass. TDI and I have owned a 68 Beetle, 72 Rabbit dies...

5

I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle...

Volkswagen and Jeep Most Critical Reviews

Lowest rated reviews
1

1,900 miles and the car makes a thunderous thrum when I brake from 70mph. Took it to Open Road VW of Bridgewater and...

1

Well, my dad wants to buy a car, so we looked it up online and they had it all well listed, but, when we got there, the...

Volkswagen and Jeep Latest Reviews

Recent published reviews
1.1

I use my car to get to work. I am a disabled veteran. I bought it from Pensacola VW. I keep all of my vehicles running...

Read all 52 reviews

I have my jeep compass at a dealers on recall to replace the frame. It has been at the dealer in Plattsburg NY for over...

Read all 255 reviews

Volkswagen and Jeep Products and Services

Most reviewed product and services
  • Volkswagen Car (58 reviews)
  • 2012 Volkswagen Jetta Car (6 reviews)
  • 2018 Volkswagen Tiguan Car (4 reviews)
  • Jeep Car (75 reviews)
  • Jeep Customer Care (30 reviews)
  • Jeep Oil Change (6 reviews)