PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeep and Kia Motors as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeep
Kia Motors

Jeep and Kia Motors Overview

Total reviews
255
879
Company responses
0
0
Issues resolved
2
1

Kia Motors was first mentioned on PissedConsumer on Jul 30, 2007 and since then this brand received 879 reviews. It is 624 reviews more than Jeep received since Jun 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jeep customer support team than with Kia Motors customer service.

Jeep and Kia Motors Consumer Ratings

Rank
45 out of 1243 in Auto category
46 out of 1243 in Auto category
Customer service
32 in category
36 in category
Product or Service Quality
49 in category
37 in category
Staff
32 in category
34 in category

According to consumer ratings and reviews, Jeep ranks 1 points higher in the Auto category than Kia Motors. People gave Jeep 1.8 stars for Customer service criterion in Auto category and it is 100 points higher than the worst rated brand in this category. At the same time, Kia Motors was rated 1.6 stars for Customer service criterion in this category and it is 96 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Kia Motors has a higher rating than Jeep. Regarding Staff criterion, consumers gave Jeep 1.9 stars and it is 76% greater than other in category. Kia Motors however was rated 1.8 stars and it is 74% greater than other in category.

Jeep and Kia Motors Rating Details

Customer service
1.8 (104 reviews)
1.6 (217 reviews)
Reviewer's quote

hello. hello I want to give a feedback regarding the poor quality of services and that is being provided at Shree Bharat Motors Bhubaneswar. there is a guy called Abhinash who is very arrogant and insensitive towards his responsibility. He finds excuses not to complete his work on time.

Subrat D

Then, the senior manager of customer service can't even pick up the phone to call a manager in the title dept. It's one thing to note publish phone numbers of certain employees of a company, but I'm being told that the title dept doesn't even have a phone number that customer service can call....

PissedConsumer1727332
Product or Service Quality
1.6 (99 reviews)
1.9 (187 reviews)
Reviewer's quote

Under the Missouri Lemon Law, any new vehicle that is out of service for more than 30 days during the first year is deemed a Lemon. But FCA does not recognize this law, because buried somewhere in the dozens of pages of documents we signed when buying it, we waived our rights, and now have to work...

Shannon F

...and refuse to pay for their shotty product. They should be put out of business..

Andrea C
Staff
1.9 (94 reviews)
1.8 (200 reviews)
Reviewer's quote

...THEY DO NOT STAFF THEIR CALL CENTERS WITH A MAJORITY OF THE STAFF BEING PEOPLE-ORIENTED. THEY RUN SCRIPTED, ROBOTIC, CONVERSATIONS. ALL JEEP WANTS IS MONEY...

PissedConsumer636168

Staff not Handel customers perfectly. Service manager rude behaviour. No much rush here but staff dinied washing and other services part...

Kerie

Jeep and Kia Motors Pros and Cons

Pros
  • What i thought was a honest dealership
  • Vehicle
  • Dealership deal
  • Looks of vehicle
  • Kia sorento
  • Car
Cons
  • Customer service
  • Service and lying from customer service
  • Since all the issues just not happy with the vechile
  • Customer service
  • Never buy kia again
  • Defective part

Jeep and Kia Motors Most Positive Reviews

Top rated reviews
5

I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle...

5

i have 31000 miles on my 2012 kia optima and the nexen tires are shot,i have it on lease and i suppose im stuck with...

Jeep and Kia Motors Most Critical Reviews

Lowest rated reviews
1

Well, my dad wants to buy a car, so we looked it up online and they had it all well listed, but, when we got there, the...

1

Customer Complaint- Kia Polokwane Dealership

I am writing to Complain about the Kia Dealership Polokwane. I have writte...

Jeep and Kia Motors Latest Reviews

Recent published reviews

I have my jeep compass at a dealers on recall to replace the frame. It has been at the dealer in Plattsburg NY for over...

Read all 255 reviews
1.1

This is my fourth review, which now makes it valid for me to file for lemon law. Which I WILL do. My issues include bad...

Read all 879 reviews

Jeep and Kia Motors Products and Services

Most reviewed product and services
  • Jeep Car (75 reviews)
  • Jeep Customer Care (30 reviews)
  • Jeep Oil Change (6 reviews)
  • Kia Motors Car (347 reviews)
  • Kia Motors Warranty (50 reviews)
  • Kia Motors Repair (36 reviews)