PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeep and Kia Motors Finance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeep
Kia Motors Finance

Jeep and Kia Motors Finance Overview

Total reviews
273
471
Company responses
0
0
Issues resolved
2
0

Jeep and Kia Motors Finance Consumer Ratings

Rank
36 out of 474 in Auto category
209 out of 1843 in Financial Services category
Customer service
36 in category
239 in category
Product or Service Quality
47 in category
137 in category
Price Affordability
44 in category
116 in category
Website
47 in category
237 in category

Jeep and Kia Motors Finance Rating Details

Customer service
1.8 (105 reviews)
1.3 (237 reviews)
Reviewer's quote

...Poor customer service/satisfaction..

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...notice and never got me actual excise tax bill that i had no way of knowing amount until i got bill but they reported me to credit bureau and when you call customer service only number you can get they say put in writing wait 30 days for response but they will not talk to you. This is my 3rd kia and never been late but they do not care and...

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Product or Service Quality
1.7 (104 reviews)
1.8 (187 reviews)
Reviewer's quote

...Very disappointing, To bad they are putting out such junk, I will never buy another Chrysler product..

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...Even with that I have always kept your company informed via customer service as to making payments/making payment arrangements and extensions. Late payments but few extensions. Now! ..

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Price Affordability
2.4 (86 reviews)
2.2 (163 reviews)
Reviewer's quote

...I was astonished at the price $322. 97 and the bulb itself was $255. 00...

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I purchased a Kia Soul 2019 back in October of 2018 for a purchase price of $18000 here I am a little over a year and I wanted to trade it in but guess what just a year later and my car is now only worth $10000 unbelievable just a year old and almost 50% of the car loan is what the car is worth now...

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Website
2.4 (85 reviews)
1.7 (198 reviews)
Reviewer's quote

Just for kicks, I went on a website and left my information that I was interested in purchasing the new JL Moab (which I actually am) I've recieved 7 e-mails and 3 phone calls from the sales people. I wish I could get just one call from someone who can help me get my current vehicle back on the...

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... see this supposed letter she threw me on hold for 15 minutes and came back and said oh I'm unable to generate the letter for you, it's gone but it was on our website. I said okay, show me where it is navigate me and I'll look, she said oh sorry they took it off the website!!!!!! I'm fuming at this point!! My call got disconnected when my phone died, so I called again and spoke to rep 3 from sounded another country, and I had to explain everything again and I demanded to see that letter and speak to a supervisor NOW. She put me on hold for 10 minutes and came back on and...

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Jeep and Kia Motors Finance Pros and Cons

Pros
  • Vehicle
  • What i thought was a honest dealership
  • Vehicle but problems out due the vehicle
  • Quality of car
  • Car
  • Sales people
Cons
  • Customer service
  • Poor quality
  • Service and lying from customer service
  • Customer service
  • Billing practices
  • So called customer service

Jeep and Kia Motors Finance Most Positive Reviews

Top rated reviews
5

I bought this Jeep used with 2500 miles on it took it to Rancho Jeep in San Diego because I bought out of state and it...

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5

I send a registered check for full payment for Car I got talked in to finance to get rebate. After calling KIA Finance...

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5

I wanted to purchase a Jeep Cherokee but on the test drive I noticed my foot slipped off the gas peddle. The peddle...

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5

Kia Motor Finance is royally trying to screw up my credit. I bought the car out through my bank at the end of lease. My...

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Jeep and Kia Motors Finance Most Critical Reviews

Lowest rated reviews
1

Well, my dad wants to buy a car, so we looked it up online and they had it all well listed, but, when we got there, the...

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1

I would give them zero stars if that were an option. They mistyped my address and my husband's name on some paperwork. W...

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1

My 2-year old 2013 Grand Cherokee Overland started making some noises, so I drove it to the nearest dealership to have i...

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1

Kia Motor Finance is a Nightmare to deal with! I have faxed over,emailed bank statements even Kia Statements show I'm...

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Jeep and Kia Motors Finance Latest Reviews

Recent published reviews
1

I made apt for June 11, 2020 to bring in Jeep Patriot due to sound heard in third gear. After two weeks was told it...

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No votes

where is my title for my 2017 sportage

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2

2016 Wrangler with 8800 miles on it, so far front brake lines going to caliper failed $714.00 Tire pressure monitor...

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1.8

KIA reported me to credit bureau when i have automatic payments taken out of bank account. THey say i missed a excise...

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Jeep and Kia Motors Finance Products and Services

Most reviewed product and services
  • Jeep Car (85 reviews)
  • Jeep Customer Care (31 reviews)
  • 2013 Jeep Grand Cherokee Car (7 reviews)
  • Kia Motors Finance Customer Care (75 reviews)
  • Kia Motors Finance Auto Leasing (58 reviews)
  • Kia Motors Finance Auto Loan (58 reviews)