PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JDate and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JDate
POF

JDate and POF Overview

Total reviews
161
2849
Company responses
0
0
Issues resolved
0
9

JDate and POF Consumer Ratings

Rank
52 out of 247 in Dating and Social Networking category
41 out of 247 in Dating and Social Networking category
Product or Service Quality
51 in category
28 in category
Website
65 in category
22 in category
Customer service
51 in category
41 in category
Privacy and Data Security
31 in category
35 in category

JDate and POF Rating Details

Product or Service Quality
1.4 (46 reviews)
1.8 (911 reviews)
Reviewer's quote

My account was charged additional payment and the customer service was just repeating that he cannot reverse the payment or cancel subscription. CS person was talking over me, and wasn’t able to help or resolve the problem. He kept saying that I subscribed and agreed to automatic renewal, although...

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...The fact that there is no customer service number makes me very suspicious about this company!!!!!!!!!!!!!!!!!!!!..

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Website
1.5 (41 reviews)
2 (954 reviews)
Reviewer's quote

...website does not work properly. they're just a bunch of Thieves. very uncooperative..

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I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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Customer service
1.3 (41 reviews)
1.4 (957 reviews)
Reviewer's quote

Before I joined, I had questions. I sent several emails to the "customer service" line: no response.I did join, thinking there would be better response....no!I am constantly getting scams, or people who don't meet my criteria.I cannot seem to "browse" on my own, and am only getting those who may...

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POF has NO customer service. POF doesnt respond to ANYTHING..

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Privacy and Data Security
2 (39 reviews)
1.9 (884 reviews)
Reviewer's quote

...This is not only an insult to their paying members but is also a tremendous security issue which I will report to the proper authorities. ..

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Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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JDate and POF Pros and Cons

Pros
  • It looked attractive because it was jewish
  • Concept
  • How the app updated quaickly
  • Has been good up till now
  • Free
  • Up until my account got hacked
Cons
  • Customer service
  • Very disappointing
  • Overall level of service
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

JDate and POF Most Positive Reviews

Top rated reviews
5

Wow! Had JDATE changed it’s ways. Customer service was awesome. I remember years ago trying to deal with them and it...

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

Membership problems I can not use the site feature

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5

Looozers ;) im glad i got the boot

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JDate and POF Most Critical Reviews

Lowest rated reviews
1

I have already posted a review with 1 (one) star only on this site. How come it now appears with 4 stars!!?
JDate discon...

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1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

This site is a scam. A rip off. I want a refund. I would have gotten more satisfaction out of feeding a homeless...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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JDate and POF Latest Reviews

Recent published reviews
No votes

My birthday is May 17, 1982 Im 38.... my profile says dec 31, and that Im 50! It wont let me save the changes!!!!!!

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No votes

I HAVE BEEN VERY UPSET AND FRUSTRATED WITH POF SERVICES I WAS CHARGED WITH RENEWAL AND DID NOT AUTHORIZED THIS AND WANT...

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1.9

I have on my profile that I was looking for someone within 50 miles: definitely from my state of Connecticut. I got...

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No votes

My moble Phone does not get text .so I was hoping you would send the code to my gmail. And my gmail address is...

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JDate and POF Products and Services

Most reviewed product and services
  • Jdate Subscription (26 reviews)
  • Jdate Profile (9 reviews)
  • Jdate Website (9 reviews)
  • Pof Account (965 reviews)
  • Pof Profile (359 reviews)
  • Pof Online Dating (164 reviews)