PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jdate and POF as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jdate
1.5
POF
POF
1.7
Jdate
POF

Jdate and POF Overview

Total reviews 438 5640
Company responses 0 0
Issues resolved 4 37

Jdate and POF Consumer Ratings

Rank
174 out of 568 in Dating and Social Networking category
133 out of 568 in Dating and Social Networking category
Customer service
182 in category
153 in category
Product or Service Quality
157 in category
127 in category
Value for money
168 in category
124 in category
Website
173 in category
124 in category

Jdate and POF Rating Details

Customer service
1.3
(124 reviews)
1.4
(1723 reviews)
Reviewer's quote

Horrible customer service. Subscribed for 1 month at $39. 99 and was charged $77...

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...Not poor customer service, actually no service..

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Product or Service Quality
1.5
(117 reviews)
1.7
(1631 reviews)
Reviewer's quote

Don't subscribe ! Very bad service! Theres no technical support! No one to speak to! I paid a lot of money for premium membership and for some stupid reason (Ive set many messages to the technical support and they didnt help) I couldnt get in to my account, after a month of not being able to enjoy...

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...I do not want this service. I was not happy with it at all..

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Value for money
1.4
(106 reviews)
1.7
(1437 reviews)
Reviewer's quote

I purchased a year subscription in Spring 2023 as I had good experiences with JDate many years ago. When I searched, it showed lots of users online but then when I clicked on the profiles for the majority of people, it showed that they had not logged in for years. I tried to contact JDate for a...

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I am requesting pof stop withdrawing money from account. I dont not wss as my your bs any more and why is it msndentory to write 100 symbols. Stick your symbols in your suite case and take them home with you..

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Website
1.6
(103 reviews)
1.9
(1662 reviews)
Reviewer's quote

Waiting on hold 25 min- no call back offered and no indication of how long a wait, difficult website to navigate..

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I canceled this website account that I had with them more than 3 months ago and for some reason they still charge me $59. 99 till this day. I need help obtaining a refund and for them not to charge my account any further..

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Jdate and POF Pros and Cons

Pros
  • It looked attractive because it was jewish
  • Dating app
  • Easy to use
  • Has been good up till now
  • Free
  • No pros
Cons
  • Customer service
  • Overall level of service
  • Not enough matches
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason

Jdate and POF Most Positive Reviews

Top rated reviews
5

I cant sign in. There is no way to reach customer service for help signing in. Very poor customer service. There is no...

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5

I get out of prison after 15 years and this pretty girl got on Plenty of Fish and hits me up and actually gets me to let...

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5

Membership problems I can not use the site feature

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5

Ireneann50 has message twice when I reply tells me block user try to email her could you help fantastic service thank...

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Jdate and POF Most Critical Reviews

Lowest rated reviews
1

Cannot seem to be able to contact a rep by phone!
I am not having any luck meeting appropriate people please call me back...

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1

Three times now I am at my account deleted within one day, for no reason at all. The last elation occurred AFTER they...

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1

I have tried to cancel but it hasnt been canceled...

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1

I have met a great woman through POF, I thought I deleted my account years ago but it's still active, she found it and...

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Jdate and POF Latest Reviews

Recent published reviews
1

I joined, paid the amount, but they charged me twice. Whenever I try to connect with someone, jdate asks me to sign in....

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2

I paid for one week and couldnt send messages or see likes, so I upgraded and same result. Can I get. Refund on one

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No votes

Please cancel me. - have found a few people who I am interested in . Please show me the receipt that I am cancelled! sho...

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1.1

I. Cancelled my account, but was charged for a new quarter and I thought I wohave till the end of my quarter I want to...

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