PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Match and JDate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Match
JDate

Match and JDate Overview

Total reviews
230
123
Company responses
0
0
Issues resolved
0
0

Match was first mentioned on PissedConsumer on Oct 28, 2007 and since then this brand received 230 reviews. It is 107 reviews more than JDate received since Jun 23, 2008.

Match and JDate Consumer Ratings

Rank
57 out of 232 in Dating and Social Networking category
58 out of 232 in Dating and Social Networking category
Customer service
43 in category
52 in category
Website
43 in category
59 in category
Privacy and Data Security
40 in category
28 in category

According to consumer ratings and reviews, Match ranks 1 points higher in the Dating and Social Networking category than JDate. People gave Match 1.2 stars for Customer service criterion in Dating and Social Networking category and it is 55 points higher than the worst rated brand in this category. At the same time, JDate was rated 1.1 stars for Customer service criterion in this category and it is 46 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Match has a higher rating than JDate. Regarding Privacy and Data Security criterion, consumers gave Match 1.5 stars and it is 59% greater than other in category. JDate however was rated 1.9 stars and it is 71% greater than other in category.

Match and JDate Rating Details

Customer service
1.2 (86 reviews)
1.1 (28 reviews)
Reviewer's quote

...It has no real customer service--good luck finding a phone number. They store your credit card information without giving you a chance to delete it..

PissedConsumer1754646

Significant website changes without notice and not a customer service voice to speak with. Twelve photos arbitrarily cut down to six (they deleted six of the best photos which were a HUGE attraction feature-I've been told) I am very frustrated!..

PissedConsumer1094238
Website
1.7 (79 reviews)
1.3 (29 reviews)
Reviewer's quote

...I'm sure it is useful as a hub to meet new people, but for that, one might as well go on any other website to meet new groups of people. Match. com seems to feed on fraudulent credit card charges and no accountability...

PissedConsumer1221764

...website does not work properly. they're just a bunch of Thieves. very uncooperative..

larry F
Privacy and Data Security
1.5 (74 reviews)
1.9 (26 reviews)
Reviewer's quote

...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

Domonick

...This is not only an insult to their paying members but is also a tremendous security issue which I will report to the proper authorities. ..

Dorathy

Match and JDate Pros and Cons

Pros
  • Horrendous
  • Simplicity of website
  • What was promised
  • How the app updated quaickly
  • Concept
  • Dating app
Cons
  • Customer service
  • Being charged without permission
  • Especially no refund
  • Customer service
  • Very disappointing
  • Overall level of service

Match and JDate Most Positive Reviews

Top rated reviews
5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

5

Wow! Had JDATE changed it’s ways. Customer service was awesome. I remember years ago trying to deal with them and it...

Match and JDate Most Critical Reviews

Lowest rated reviews
1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

1

I have already posted a review with 1 (one) star only on this site. How come it now appears with 4 stars!!?
JDate discon...

Match and JDate Latest Reviews

Recent published reviews

Just need to reset my password I forgot it

Read all 230 reviews
1

Their technology is substandard and never gets better. The app is pathetic! Try logging-in and you'll find it goes to...

Read all 123 reviews

Match and JDate Products and Services

Most reviewed product and services
  • Match Membership (49 reviews)
  • Match Subscription (41 reviews)
  • Match Account (35 reviews)
  • Jdate Subscription (24 reviews)
  • Jdate Website (9 reviews)
  • Jdate Profile (9 reviews)