Jcpenney vs Zappos

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1133 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Location
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $926 AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Location
  • Customer service 1
  • Verity 1

Customers don't like

  • Shipping2
  • Order processing2
  • Customer service1
  • Delivery1

Products by Zappos

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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