Jcpenney vs Williams Sonoma

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1127 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $890 AVERAGE LOSS
2.4
Customer service
Website
Staff
Layout of Store
  • Product 11
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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  • 0 ISSUES RESOLVED
  • 72 TOTAL REVIEWS
  • $9.7K CLAIMED LOSSES
  • $405 AVERAGE LOSS
1.6
Customer service
Website
Staff
Layout of Store
  • Personnel in their stores are generally quite pleasant 2
  • Penguin soda stream 1
  • Product quality is fine 1
  • Quality of the product 1
  • Staff from store are usually pleasant 1

Customers don't like

  • Customer service5
  • Communication4
  • Delayed delivery and customer service3
  • Online shopping3
  • That williams sonoma did not honor their promise2

Products by Williams Sonoma

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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