Start a new comparison
Delete

Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1430 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $955 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
Delete

Williams Sonoma

E-commerce
Has verified representatives
  • 1 ISSUES RESOLVED
  • 11 COMPANY RESPONSES
  • 112 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $370 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Customer service5
  • Lack of care about resolving the issue they caused4
  • Not receiving package3
  • Communication and poor inventory control3
  • That williams sonoma did not honor their promise2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel