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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1397 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $782 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Williams Sonoma

Shopping
Has verified representatives
  • 1 ISSUES RESOLVED
  • 9 COMPANY RESPONSES
  • 105 TOTAL REVIEWS
  • $11.9K CLAIMED LOSSES
  • $371 AVERAGE LOSS
1.8
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Customer service5
  • Lack of care about resolving the issue they caused3
  • That williams sonoma did not honor their promise2
  • Online shopping2
  • Not receiving package2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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