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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Product 11
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Sales staff 3

Customers don't like

  • Rude employees14
  • Customer service12
  • Wasted time7
  • False promises6
  • Treatment6
Delete
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.5
Customer service
Website
Staff
Discounts and Special Offers
  • Penguin soda stream 1
  • Personnel in their stores are generally quite pleasant 1
  • Product quality is fine 1
  • Quality of the product 1

Customers don't like

  • Customer service4
  • Communication4
  • Delayed delivery and customer service3
  • Online shopping3
  • False ad promotion3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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