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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1273 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Williams Sonoma

Shopping
Has verified representatives
  • 0 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 83 TOTAL REVIEWS
  • $11.2K CLAIMED LOSSES
  • $400 AVERAGE LOSS
1.6
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Personnel in their stores are generally quite pleasant 2
  • Penguin soda stream 1
  • Product quality is fine 1
  • Quality of the product 1
  • Staff from store are usually pleasant 1

Customers don't like

  • False ad promotion2
  • Lack of care about resolving the issue they caused2
  • Not receiving package2
  • Online shopping2
  • That williams sonoma did not honor their promise2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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