Jcpenney vs Wayfair

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1130 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $46K CLAIMED LOSSES
  • $443 AVERAGE LOSS
1.8
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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