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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1203 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service16
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 5947 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 27
  • To never shop at walmart again 9
  • Selection 7
  • Location 6
  • Product when it worked 6

Customers don't like

  • Customer service133
  • Service56
  • Management42
  • Long waits40
  • Lack of stock32
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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