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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1399 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $782 AVERAGE LOSS
2.2
Customer service
Staff
Discounts and Special Offers
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Discounts and Special Offers
  • Variety 5
  • Selection 2
  • Professional 2
  • Eye exam 2
  • There are many other places for glasses 1

Customers don't like

  • Horrible customer service18
  • Not-so-caring-staff3
  • Very rude people2
  • Slow service2
  • Quality of workmanship2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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