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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Location
  • Product 11
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Sales staff 3

Customers don't like

  • Rude employees14
  • Customer service12
  • Wasted time7
  • False promises6
  • Treatment6
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Torrid

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $16.9K CLAIMED LOSSES
  • $498 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Location
  • Style 4
  • That the clothing comes in my size 3
  • Gothic-inspired clothing 2
  • Stylish plus size fashion 2
  • Prices 2

Customers don't like

  • Customer service13
  • Phone customer service attitudes7
  • Lack of customer service response3
  • Several dates that were given to me was incorrect3
  • Online customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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