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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1273 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Torrid

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 255 TOTAL REVIEWS
  • $18.4K CLAIMED LOSSES
  • $450 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • That the clothing comes in my size 5
  • Style 4
  • Gothic-inspired clothing 2
  • Stylish plus size fashion 2
  • Prices 2

Customers don't like

  • Customer service7
  • Phone customer service attitudes4
  • Quality3
  • Overpriced products2
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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