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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1430 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $955 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Torrid

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $20.6K CLAIMED LOSSES
  • $367 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • That the clothing comes in my size 6
  • Style 4
  • Stylish plus size fashion 2
  • Prices 2
  • Gothic-inspired clothing 2

Customers don't like

  • Customer service18
  • Quality4
  • Phone customer service attitudes4
  • Never received the item3
  • Shipping is expensive2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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