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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Product 11
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Sales staff 3

Customers don't like

  • Rude employees14
  • Customer service12
  • Wasted time7
  • False promises6
  • Treatment6
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Territory Ahead

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $141 AVERAGE LOSS
2.8
Customer service
Website
Staff
Discounts and Special Offers
  • Style and photos 2
  • Product selection 1
  • Shirts 1
  • Unique shirts and clothing 1
  • What i purchased 1

Customers don't like

  • Shameful treatment of loyal customer4
  • Product sizing3
  • Non-existent customer sevice2
  • Return policies2
  • Online customer service -2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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