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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Product 13
  • Customer service 4
  • Sizes available 4
  • Merchandise 3
  • Sales staff 3

Customers don't like

  • Customer service14
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6
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Teddy Bear Portraits

Photography
Has verified representatives
  • 5 ISSUES RESOLVED
  • 89 COMPANY RESPONSES
  • 154 TOTAL REVIEWS
  • $15.3K CLAIMED LOSSES
  • $414 AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
  • Images 5
  • Photographer 5
  • Quality of pictures 4
  • Prints 3
  • Same day view and order 2

Customers don't like

  • Wait time on the phone12
  • Customer service8
  • Difficulty contacting the right person to help8
  • None of my messages or emails were answered8
  • Not receiving product7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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