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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1233 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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Teddy Bear Portraits

Photography
Has verified representatives
  • 5 ISSUES RESOLVED
  • 91 COMPANY RESPONSES
  • 158 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $406 AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Images 5
  • Photographer 5
  • Quality of pictures 4
  • Prints 3
  • Same day view and order 2

Customers don't like

  • Wait time on the phone6
  • Difficulty contacting the right person to help6
  • None of my messages or emails were answered6
  • Not receiving product5
  • Dealing with this issue4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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