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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Target

Supermarkets and Malls
  • 21 ISSUES RESOLVED
  • 2080 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $339 AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Merchandise 9
  • Prices 6
  • Treated me terribly 3
  • Will never buy from you again 3
  • Variety 3

Customers don't like

  • Customer service46
  • Rude employees13
  • Rude manager11
  • No accountability7
  • Sales staff7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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