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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1311 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Target

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 2199 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $343 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Merchandise 9
  • Prices 6
  • Will never buy from you again 3
  • Variety 3
  • Treated me terribly 3

Customers don't like

  • Customer service17
  • Rude employees8
  • Customer service sucks5
  • Management4
  • Disrespecting customers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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