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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1330 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • I have only delt with the store i purchased from 9
  • Look of the sofa 8
  • Comfort 8
  • Color 8
  • Comfort quality 7

Customers don't like

  • Quality7
  • Inferior quality for the price7
  • Quality and wearability6
  • Cannot find any phone number to contact them5
  • Really bad quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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