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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1402 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $782 AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $470K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • I have only delt with the store i purchased from 9
  • Look of the sofa 8
  • Comfort 8
  • Color 8
  • Comfort quality 7

Customers don't like

  • Quality and wearability7
  • Quality7
  • Inferior quality for the price7
  • Poor quality5
  • Cannot find any phone number to contact them5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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