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Jcpenney
Smartstyle

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Jcpenney

Jcpenney

2.2
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1658 TOTAL REVIEWS
Rank
53 out of 613
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    123
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    03:05
  • ISSUES RESOLVED
    19%
Top Products and Services
2.8
177 reviews
2.3
115 reviews
2.8
78 reviews
Smartstyle

Smartstyle

1.8
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1099 TOTAL REVIEWS
Rank
89 out of 1089
in Beauty Salons and Spas category
Rating Details
Customer service
Staff
Discounts and Special Offers
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    92
  • SUCCESSFUL
    47%
  • AVG CALL DURATION
    03:20
  • ISSUES RESOLVED
    26%
Top Products and Services
1.7
354 reviews
1.4
90 reviews
1.8
72 reviews

How would you compare Jcpenney vs Smartstyle?

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Anonymous
#1251921

I didn't think they would cut my hair because I broke my collarbone but they did & she was so careful & nice her name was Grace not only did she make me look like a million dollars she made me feel like a million dollars I just wanted to thank Grace for bein so wonderful

Anonymous
#1251919

I've never gone to pennys

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