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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1260 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service9
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $346 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Variety of products 3
  • Range of products 3
  • Rachel 1
  • Variety 1
  • Rewards program 1

Customers don't like

  • False advertising4
  • Poor customer service4
  • Service3
  • No digital security1
  • Rude customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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