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Jcpenney

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 1384 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $787 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Treatment5
  • Way this situation was handled4
  • False promises4
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Sephora

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 123 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $339 AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • Poor customer service16
  • False advertising5
  • Service3
  • Rude customer service1
  • No digital security1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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