Start a new comparison
Delete

Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
Delete

Sephora

Cosmetics and Personal Care
  • 0 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $315 AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Variety of products 3
  • Range of products 3
  • Variety 1
  • Rewards program 1
  • Rachel 1

Customers don't like

  • Poor customer service16
  • False advertising5
  • Service3
  • Rude customer service1
  • Rude and generic customer service and response1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel