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Jcpenney
Sears
i
Jcpenney

Jcpenney

2.2
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1627 TOTAL REVIEWS
Rank
51 out of 606
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    99
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    03:05
  • ISSUES RESOLVED
    15%
Top Products and Services
2.8
174 reviews
2.2
111 reviews
2.8
78 reviews
Sears

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5816 TOTAL REVIEWS
Rank
63 out of 606
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    253
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    10%
Top Products and Services
2
494 reviews
2.2
466 reviews
2
422 reviews

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