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Jcpenney

2.2
?

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  • 10 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1607 TOTAL REVIEWS
Rank
51 out of 573
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    91
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    03:05
  • ISSUES RESOLVED
    16%
Top Products and Services
2.8
173 reviews
2.2
109 reviews
2.8
78 reviews

Sears

1.9
?

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  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5715 TOTAL REVIEWS
Rank
61 out of 573
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    227
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    10%
Top Products and Services
2.1
487 reviews
2.2
461 reviews
2
411 reviews

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