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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1444 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Sears

Supermarkets and Malls
  • 27 ISSUES RESOLVED
  • 5105 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 20
  • I will like it when they are out of business 10
  • Product 7
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service165
  • Delivery experience27
  • Service17
  • Home delivery16
  • Whole process9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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