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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1431 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $928 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
Delete
  • 2 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Price 2
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • I found the part on the web site 2
  • That the guy seemed concerned atfirst till i paid 1

Customers don't like

  • Poor customer service7
  • Poor service3
  • I still do not have my part3
  • Deserve a 0 rating3
  • Customer sevice3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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