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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1248 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
Delete
  • 1 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $15.3K CLAIMED LOSSES
  • $269 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Polite cs reps based in usa 2
  • I found the part on the web site 1
  • Impossible to get help 1
  • It looks nice 1
  • Not much 1

Customers don't like

  • Delivery2
  • Deserve a 0 rating2
  • Mistake - no recourse2
  • Poor customer service2
  • Poor service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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