Jcpenney vs Sears Parts Direct

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1128 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

Delete
  • 1 ISSUES RESOLVED
  • 111 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
  • Polite cs reps based in usa 2
  • Impossible to get help 1
  • It looks nice 1
  • Not much 1
  • Nothing i liked 1

Customers don't like

  • Lousy service5
  • Poor customer service4
  • Poor service4
  • No proper management3
  • Parts not delivered3

Products by Sears Parts Direct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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