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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1399 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $782 AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
Delete
  • 1 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $16.7K CLAIMED LOSSES
  • $225 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • That the guy seemed concerned atfirst till i paid 1
  • Price 1
  • It looks nice 1

Customers don't like

  • Poor customer service7
  • Cannot cancel order3
  • Unreliable at supplying parts2
  • Supervisor would not take call2
  • Poor service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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