Jcpenney vs Sams Club

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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1132 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.4
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 12
  • Customer service 4
  • Sizes available 4
  • Sales staff 3
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees13
  • Treatment9
  • Wasted time8
  • Rude employee6

Products by Jcpenney

No items

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Sams Club

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 1059 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $660 AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 8
  • Convenience 3
  • Produce 3
  • Reasonable price 3
  • Varity of items 2

Customers don't like

  • Customer service18
  • Customer service is horrible11
  • Rude help10
  • Crappy customer service9
  • Terrible service5

Products by Sams Club

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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