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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1450 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 14
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1730 TOTAL REVIEWS
  • $41.3K CLAIMED LOSSES
  • $104 AVERAGE LOSS
2.0
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Affordable pricing 21
  • Website 9
  • Service 7
  • Excellent price 7
  • Styles 6

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing8
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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