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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1201 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Location
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service16
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Roamans

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $69 AVERAGE LOSS
1.9
Customer service
Website
Discounts and Special Offers
Location
Exchange, Refund and Cancellation Policy
  • Many of the styles are nice 2
  • I loved the style and selection 2
  • Quality 1
  • Variety to choose from 1
  • Size you wear is the same for all 1

Customers don't like

  • Worst cutomer service8
  • Playing games with pricing5
  • Prices5
  • Poor clothes quality3
  • Response to customer problems3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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