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Jcpenney

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 1384 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $787 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • Product 13
  • Coupons 6
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Treatment5
  • Way this situation was handled4
  • False promises4
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Roamans

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $71 AVERAGE LOSS
2.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Location
  • Many of the styles are nice 2
  • I loved the style and selection 2
  • Variety to choose from 1
  • Size you wear is the same for all 1
  • Quality 1

Customers don't like

  • Worst cutomer service3
  • Response to customer problems3
  • Way the quality of the fabric changed2
  • Response2
  • Playing games with pricing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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