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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1160 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
2.4
Customer service
Website
Discounts and Special Offers
Location
  • Product 11
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Sales staff 3

Customers don't like

  • Rude employees14
  • Customer service12
  • Wasted time7
  • False promises6
  • Treatment6
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Roamans

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $2.5K CLAIMED LOSSES
  • $69 AVERAGE LOSS
1.8
Customer service
Website
Discounts and Special Offers
Location
  • Many of the styles are nice 2
  • I loved the style and selection 2
  • Quality 1
  • Variety to choose from 1
  • Size you wear is the same for all 1

Customers don't like

  • Worst cutomer service8
  • Playing games with pricing5
  • Prices5
  • Poor clothes quality3
  • Response to customer problems3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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