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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1247 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
Delete
  • 5 ISSUES RESOLVED
  • 889 TOTAL REVIEWS
  • $74.6K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Photographer 10
  • How quickly i receive my photos 8
  • Speed of photo printing 7
  • Received photos quickly 4
  • Variety of poses 4

Customers don't like

  • Misleading sales tactics15
  • Customer service12
  • Pressure to buy7
  • Quality7
  • Long wait4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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