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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1450 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 14
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
Delete
  • 5 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $75.8K CLAIMED LOSSES
  • $486 AVERAGE LOSS
1.9
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Photographer 10
  • How quickly i receive my photos 9
  • Speed of photo printing 7
  • Variety of poses 4
  • Received photos quickly 4

Customers don't like

  • Customer service46
  • Misleading sales tactics14
  • Quality7
  • Pressure to buy7
  • No apology for poor service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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