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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1192 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
Delete
  • 5 ISSUES RESOLVED
  • 848 TOTAL REVIEWS
  • $56.2K CLAIMED LOSSES
  • $393 AVERAGE LOSS
1.9
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Photographer 10
  • How quickly i receive my photos 8
  • Speed of photo printing 7
  • Received photos quickly 4
  • Variety of poses 4

Customers don't like

  • Customer service37
  • Misleading sales tactics26
  • Pressure to buy14
  • Quality14
  • Long wait7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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