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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Rude employees9
  • Customer service7
  • Treatment5
  • False promises4
  • Worst customer service3
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Overstock

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service and delivery3
  • Slow shipment2
  • Website2
  • Poor record-keeping practices1
  • Return policy due to seller error1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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