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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Overstock

E-commerce
  • 1 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $19.7K CLAIMED LOSSES
  • $597 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Idea of purchasing from them 1

Customers don't like

  • Customer service5
  • Website3
  • Customer service does not try to help the customer3
  • Customer service and delivery3
  • Slow shipment2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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