PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Jcpenney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Menards
Jcpenney

Menards and Jcpenney Overview

Total reviews
2916
1823
Company responses
0
0
Issues resolved
15
11

Menards and Jcpenney Consumer Ratings

Rank
44 out of 332 in Supermarkets and Malls category
57 out of 332 in Supermarkets and Malls category
Customer service
47 in category
64 in category
Product or Service Quality
49 in category
54 in category
Website
46 in category
54 in category
Price Affordability
42 in category
52 in category

Menards and Jcpenney Rating Details

Customer service
1.7 (897 reviews)
1.5 (510 reviews)
Reviewer's quote

...They just keep referring me to the other company and both of them are worthless from a customer service perspective. I just want what I'm owed. It's a rebate for Menards so I would have to spend it at that stupid store again anyway so I'm not really sure what there is to lose for them..

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I tried to call customer service to start the refund process and landed in phone tree *** with all options selected sending me into another automated selection. Finally reached a real person whose goal was to make me wait as long as possible before going me the information I needed to affect the...

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Product or Service Quality
2.2 (746 reviews)
2.1 (408 reviews)
Reviewer's quote

I went to the Menards in Glendale Heights, IL and received such outstanding service I had to mention it to someone. I needed deck boards for repair to our deck and these gentlemen went out of their way to fill the order I needed. I guess everyone is out of deck boards but they had just received a...

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...When I asked her to provide customer service she asked "how she should do that". Does anyone care?..

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Website
2.4 (734 reviews)
2.3 (430 reviews)
Reviewer's quote

...Also, the Menards website says they have the items you are looking for, but when you get to the store the items have been out of stock for a long time. And, talk about waiting for anyone to help you in the store. Menards has changed drastically over the last year...

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...So I go on y’all website to see the status and it said it was delivered. That’s *** cause the package said all my items was in the package but it definitely wasn’t . Then also there is a white piece of paper in it saying not all my items was in my package...

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Price Affordability
2.9 (721 reviews)
2.8 (387 reviews)
Reviewer's quote

Does Menard's think we're idiots? They raised all their prices 11%, and every week for months they have an 11% rebate. You're paying full price plus the rebate can only be used for more Menards purchases. They never have anything on sale anymore...

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...20pm i asked the cashier I just wanted to know the price of the item and she rudely spoke to me and told to see on the screen she threw the change on the counter. With No thank you or smile..

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Menards and Jcpenney Pros and Cons

Pros
  • Prices
  • Generally favorable shopping
  • Selection
  • Product
  • I dont see any right now
  • Coupons
Cons
  • Poor customer service
  • Rude manager
  • Response of local management
  • Customer service
  • Rude employees
  • Way this situation was handled

Menards and Jcpenney Most Positive Reviews

Top rated reviews
5

We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. ...

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5

I still have a pair of Cain creek pants from about 30 years ago that still fit me great and look great. I hope I unders...

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5

On August 9th I purchased I-Joists. I was told they would take 2 to 3 weeks. Then I received a call they would be the...

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5

When JC Penney stopped carrying Cabin Creek jeans and could offer no explanation nor alternative, I gave up on them. I...

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Menards and Jcpenney Most Critical Reviews

Lowest rated reviews
1

Ordered and paid for tile for bathroom renovation on Aug 16 with estimated Sept 1 delivery date. Received email on Aug...

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1

Jcpennu prices are a little bit to high I go into the store and there's Levi jeans for 130 dollars and then I went to...

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1

On 07/12/2014, Our 501c3 Charity went to Menards and bought a Deck KIT... A KIT is supposed to have all the parts you...

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1

Ordered a $1000 sofa, opened a charge account for the discount and rewards program. That was 7 wks ago. Two subsequent...

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Menards and Jcpenney Latest Reviews

Recent published reviews
No votes

I got kicked out of Menards at the checkout. They came and said sir we cannot check you out you MUST wear a mask I said...

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1.3

I was shopping at the kids area on 08/10/2020 at southpoint mall durham NC 27713 at 2.20pm i asked the cashier I just...

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No votes

I sent in 4 rebates about the same time and have only received 1 back. Called the # and no answer

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1.3

On June 25/2020 buy set of mattress online l been told l will get on 7/7/2020 after 30 days l call to ask for my order,...

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Menards and Jcpenney Products and Services

Most reviewed product and services
  • Menards Rebate (341 reviews)
  • Menards Customer Care (253 reviews)
  • Menards Manager (169 reviews)
  • Jcpenney Customer Care (192 reviews)
  • Jcpenney Shipping Service (125 reviews)
  • Jcpenney Credit Card (80 reviews)