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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Location
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Menards

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1953 TOTAL REVIEWS
  • $890K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.4
Customer service
Staff
Website
Discounts and Special Offers
Location
  • Prices 9
  • Vast inventory selections 5
  • Generally favorable shopping 5
  • Store size 4
  • Service 4

Customers don't like

  • Poor customer service44
  • Response of local management8
  • Refund policy6
  • Service5
  • Rude manager5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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