Macys vs JCPenney
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Macys and JCPenney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Macys and JCPenney Overview
Total reviews | 3667 | 2788 |
Company responses | 0 | 0 |
Issues resolved | 36 | 28 |
Macys and JCPenney Consumer Ratings
Macys and JCPenney Rating Details
Macys and JCPenney Pros and Cons
- Sale prices
- Product
- Products
- Product
- I have done business with jcpenney for decades
- I dont see any right now
- Poor customer service
- Customer service
- Not happy with customer service
- Customer service
- Rude employees
- Poor service
Macys and JCPenney Most Positive Reviews
Dear Cus tom er Service at Macy's, My family and I are very upset at Macy's taking sides in the political arena. Until y...
Why wasnt I notified about the different checking account numbers?!
I suffered being 90 days deliquent.
BBBBBnbnnnnn
Last week I wrote to Macy's expressing my concern about their using our SSNs as ID. I've yet to receive the courtesy of...
Today l placed an orde! About 15 minutes ago!
Rita O Madrigal
570 S Coronado Dr Apt 101 Sierra Vista, Arizona 85636
Macys and JCPenney Most Critical Reviews
The item I ordered had the wrong tracking number on it and the item was sent to Texas. This is ridiculous. To know that...
I ordered a mattress from JCPenney.com in late March. After placing my order I received an email for my order number...
Customer service impossible to get anything but automated service and dropped calls. Not people friendly and not user...
Ordered a $1000 sofa, opened a charge account for the discount and rewards program. That was 7 wks ago. Two subsequent...
Macys and JCPenney Latest Reviews
The item I ordered price changed two days after I ordered. I was able to get the price adjusted for the dress after...
To change my bill to my email and not through the postal service. Please reply. bettytimmerman339@***.com. Thank you.
This was the 2nd time Ive had to cancel an order and was told she couldnt cancel it and it was within 7min. Only when I...
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JC Penney far outshines Macys in Customer Service! Macys lack of customer service is why today, I closed my account after having it almost 50 years.
Macys customer service is not good at all.
Product or Service Quality
Macys have the better product quality there service is not to bad.
Horrible and extremely hard to get to
Product or Service Quality
Service poor
I have something else to compare
Prices at Macy's are much higher than JCPENNEY
macys is much better
Product or Service Quality
excelent service gives macy
I have something else to compare
I only buy at macys
How would you compare Macys vs JCPenney?
Both poor
Product or Service Quality
Both poor
JC Penneys their the best
Product or Service Quality
Server is going well
I have something else to compare
The store inside has friendly workers
About the same, as far as I can tell. Neither is more than average to poor in my experience, although I think Macy's personnel try hard but are defeated by Macy's outdated policies and procedures.
Product or Service Quality
I really like JC Penney's Stafford brand men's clothing.
I'm disappointed that it has gotten so expensive that I can no longer afford it. Macy's product quality is ok, but I don't care for their style in men's clothing.
And, at the moment, neither one has most products in most sizes.. They're out of everything!