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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1148 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Products and sales 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Poorly trained employee3
  • Staff3
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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1263 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 5
  • Customer service 4
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Gillsville, Georgia, United States #1307662

Macys online ordering is far superior to jcpenney!Their items,when received,are exactly as described!

Jc penneys arnt! Very disappointing! I ordered draperies from jcpenney,item description said lined!

They wew not!I paid quite a bit,very poor quality material!