JCPenney vs Macys
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JCPenney and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
JCPenney and Macys Overview
Total reviews | 2788 | 3667 |
Company responses | 0 | 0 |
Issues resolved | 28 | 36 |
JCPenney and Macys Consumer Ratings
JCPenney and Macys Rating Details
JCPenney and Macys Pros and Cons
- Product
- I have done business with jcpenney for decades
- I dont see any right now
- Sale prices
- Product
- Products
- Customer service
- Rude employees
- Poor service
- Poor customer service
- Customer service
- Not happy with customer service
JCPenney and Macys Most Positive Reviews
Why wasnt I notified about the different checking account numbers?!
I suffered being 90 days deliquent.
BBBBBnbnnnnn
Dear Cus tom er Service at Macy's, My family and I are very upset at Macy's taking sides in the political arena. Until y...
Today l placed an orde! About 15 minutes ago!
Rita O Madrigal
570 S Coronado Dr Apt 101 Sierra Vista, Arizona 85636
Last week I wrote to Macy's expressing my concern about their using our SSNs as ID. I've yet to receive the courtesy of...
JCPenney and Macys Most Critical Reviews
Good afternoon
I placed an order 7th March and I havent received it yet
Order number #1009. It was 2 tops one turquoise an...
Order had been delayed for 3 weeks. Called and was told they will send a replacement.
Waited for the replacement.
I called...
we went to jcpenney on time but the staff were busy with another client..we overlook this situation. after 40 min our...
Customer service impossible to get anything but automated service and dropped calls. Not people friendly and not user...
JCPenney and Macys Latest Reviews
To change my bill to my email and not through the postal service. Please reply. bettytimmerman339@***.com. Thank you.
The item I ordered price changed two days after I ordered. I was able to get the price adjusted for the dress after...
Ud.norte geesto Delaware desaProbaciรณno mi dijo que ccomplementosignara por unamirar fijamentecomo que nos puso en...
This was the 2nd time Ive had to cancel an order and was told she couldnt cancel it and it was within 7min. Only when I...
JC Penney far outshines Macys in Customer Service! Macys lack of customer service is why today, I closed my account after having it almost 50 years.
Macys customer service is not good at all.
Product or Service Quality
Macys have the better product quality there service is not to bad.
Horrible and extremely hard to get to
Product or Service Quality
Service poor
I have something else to compare
Prices at Macy's are much higher than JCPENNEY
macys is much better
Product or Service Quality
excelent service gives macy
I have something else to compare
I only buy at macys
How would you compare JCPenney vs Macys?
Both poor
Product or Service Quality
Both poor
JC Penneys their the best
Product or Service Quality
Server is going well
I have something else to compare
The store inside has friendly workers
About the same, as far as I can tell. Neither is more than average to poor in my experience, although I think Macy's personnel try hard but are defeated by Macy's outdated policies and procedures.
Product or Service Quality
I really like JC Penney's Stafford brand men's clothing.
I'm disappointed that it has gotten so expensive that I can no longer afford it. Macy's product quality is ok, but I don't care for their style in men's clothing.
And, at the moment, neither one has most products in most sizes.. They're out of everything!