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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1459 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $926 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 14
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Macys

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1226 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.1
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 4
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3

Customers don't like

  • Poor customer service59
  • Billing and customer service7
  • Poorly trained employee4
  • False advertising of stock4
  • Staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Gillsville, Georgia, United States #1307662

Macys online ordering is far superior to jcpenney! Their items,when received,are exactly as described!

Jc penneys arnt! Very disappointing! I ordered draperies from jcpenney,item description said lined!

They wew not! I paid quite a bit,very poor quality material!