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Jcpenney
Macys

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Jcpenney

Jcpenney

2.2
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1648 TOTAL REVIEWS
Rank
50 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    111
  • SUCCESSFUL
    65%
  • AVG CALL DURATION
    03:05
  • ISSUES RESOLVED
    17%
Top Products and Services
2.8
175 reviews
2.2
112 reviews
2.8
78 reviews
Macys

Macys

2.1
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1314 TOTAL REVIEWS
Rank
60 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.4
110 reviews
2.4
97 reviews
1.5
76 reviews

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Anonymous
#1307662

Macys online ordering is far superior to jcpenney! Their items,when received,are exactly as described!

Jc penneys arnt! Very disappointing! I ordered draperies from jcpenney,item description said lined!

They wew not! I paid quite a bit,very poor quality material!

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