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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1106 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service22
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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