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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1509 TOTAL REVIEWS
Rank
47 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    74
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    02:57
  • ISSUES RESOLVED
    7%
Top Products and Services
3.1
111 reviews
2.2
72 reviews
2.3
71 reviews

Macys

2.1
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1241 TOTAL REVIEWS
Rank
54 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:49
  • ISSUES RESOLVED
    0%
Top Products and Services
2.4
110 reviews
2.2
94 reviews
1.6
71 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Jcpenney vs Macys?

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Anonymous
Gillsville, Georgia, United States #1307662

Macys online ordering is far superior to jcpenney! Their items,when received,are exactly as described!

Jc penneys arnt! Very disappointing! I ordered draperies from jcpenney,item description said lined!

They wew not! I paid quite a bit,very poor quality material!

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