Jcpenney vs Macys
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jcpenney and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Jcpenney and Macys Overview
Jcpenney was first mentioned on PissedConsumer on Jun 4, 2007 and since then this brand received 1684 reviews. It is 344 reviews more than Macys received since Dec 17, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Jcpenney customer support team and Macys customer service.
Jcpenney and Macys Consumer Ratings
According to consumer ratings and reviews, Jcpenney ranks 6 points higher in the Supermarkets and Malls category than Macys. People gave Jcpenney 1.5 stars for Customer service criterion in Supermarkets and Malls category and it is 49 points higher than the worst rated brand in this category. At the same time, Macys was rated 1.5 stars for Customer service criterion in this category and it is 47 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Macys has a higher rating than Macys. Regarding Website criterion, consumers gave Jcpenney 2.3 stars and it is 56% greater than other in category. Macys however was rated 2.2 stars and it is 53% greater than other in category.
Jcpenney and Macys Rating Details
Jcpenney and Macys Pros and Cons
- Sale prices
- Customer service
- Rude employees
- Way this situation was handled
- Poor customer service
- Billing and customer service
Jcpenney and Macys Most Positive Reviews
Jcpenney and Macys Most Critical Reviews
Jcpenney and Macys Latest Reviews
Jcpenney and Macys Products and Services
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