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Jcpenney

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1443 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $927 AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 6
  • Customer service 5
  • Staff 4
  • Sizes available 4

Customers don't like

  • Customer service23
  • Rude employees9
  • Way this situation was handled5
  • Treatment5
  • False promises4
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Lowes

Supermarkets and Malls
  • 29 ISSUES RESOLVED
  • 3813 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Staff
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service88
  • Customer service received30
  • Service12
  • Lack of response10
  • Incompetent staff6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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