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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1173 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.3
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 13
  • Coupons 4
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service15
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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Lowes

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 2909 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product 9
  • Friendliness of staff 6
  • Price 4
  • Would rate zero stars if i could 4
  • Product was fine 4

Customers don't like

  • Customer service received45
  • Customer service33
  • Lack of response26
  • Service24
  • Unwilling to help11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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